Hotel Golden Palace

“Good Location & Good Rooms.”

Stayed at the Golden Palace hotel as part of a group on a bus tour. Hotel is well located in terms of tourist attractions and within easy walking distance to main restaurant areas and certainly has lots of top quality restaurants within a few hundred metres — try the Fisi Grill & Restaurant within… Plus

Stayed at the Golden Palace hotel as part of a group on a bus tour. Hotel is well located in terms of tourist attractions and within easy walking distance to main restaurant areas and certainly has lots of top quality restaurants within a few hundred metres — try the Fisi Grill & Restaurant within 200m of hotel front door. Room 218 for us had all that was needed for a comfortable overnight stop for a coach group .. wifi, clean, roomy, 1 chair, mini-bar, kettle & coffee-making gear. Room 102 overlooks laneway and backyards of homes. Unfortunately the air con was set for winter at 24 degrees and, despite requests to staff, could not be lowered. Buffet breakfast was the poorest of anywhere we had stayed in the Balkans. Location is the winning feature for this hotel.

Moins

“Good Hotel”

The hotel is located in a very nice area, just a short walk from lively, covered streets filled with shops and restaurants. It's a great spot if you enjoy exploring local life and want to be close to the action. The rooms are quite comfortable and above standard in terms of space and amenities. Th… Plus

The hotel is located in a very nice area, just a short walk from lively, covered streets filled with shops and restaurants. It's a great spot if you enjoy exploring local life and want to be close to the action. The rooms are quite comfortable and above standard in terms of space and amenities. The beds are exceptionally large, and thanks to the good air circulation, we were able to sleep with the windows open instead of using the air conditioning, which was a pleasant surprise. However, the breakfast was unfortunately below our expectations. The variety and quality were lacking, and it felt insufficient, especially for a hotel that claims to be five-star. One of the biggest disappointments was the coffee machine being out of order. What made it worse was that there was no proper alternative or compensation provided. In a hotel of this category, you'd expect these issues to be handled promptly and professionally.

Moins

“Good but could improve further”

Nice hotel, either recently refurbished or may be new(?) Nice decor Large bedrooms Friendly staff Breakfast is “ok”, could be better - NO lactose free milk, NO gluten free bread. So if you’re allergic or intolerant you have a problem. No apologies. Poor cocktail menu, no Negroni’s!!! Ni… Plus

Nice hotel, either recently refurbished or may be new(?) Nice decor Large bedrooms Friendly staff Breakfast is “ok”, could be better - NO lactose free milk, NO gluten free bread. So if you’re allergic or intolerant you have a problem. No apologies. Poor cocktail menu, no Negroni’s!!! Nice pool in basement. Couldn’t get any English speaking tv channels, not even BBC news as internet based, and issues with signal. Good location. A few (2/3!) parking spaces available immediately on the road outside.

Moins

“Well situated, poorly run.”

This hotel is well situated near monuments and restaurants. Unfortunately, this hotel has poor maintenance. They couldn't/wouldn't fix the air conditioning. People had to change keys/rooms because the lock mechanism wasn't working. Our room was on the main street. There was wind outside, but… Plus

This hotel is well situated near monuments and restaurants. Unfortunately, this hotel has poor maintenance. They couldn't/wouldn't fix the air conditioning. People had to change keys/rooms because the lock mechanism wasn't working. Our room was on the main street. There was wind outside, but the only way we could feel it was to prop open the door of our room. The staff was not helpful.

Moins