Klosterhotel Wöltingerode

“EXCELLENT”

From check in to check out we had a nice 5 nights. The service was very good for only a 3 star hotel. The food was fantastic. The room was spotless and quiet.The bed comfortable. The location is very quiet away from traffic. All the staff were very hospitable and had a smile.. The only complaints w… Plus

From check in to check out we had a nice 5 nights. The service was very good for only a 3 star hotel. The food was fantastic. The room was spotless and quiet.The bed comfortable. The location is very quiet away from traffic. All the staff were very hospitable and had a smile.. The only complaints we had ,was on the first day we were told we could not put anything on our room,so I asked to put it on my gold card. No you have to pay cash ? ,which I did being our first day, and not knowing any better. The next day a different server told us to the contary, yes put everything on your room for checkout ? We have travelled half way around the World as pensioners and have NEVER been refused paying by card !!! I reported the problem to another member of staff and without mentioning a name she said did he have a bald head on top and grey hair? Yes I said. So she was either a mind reader or someone else had made a complaint ? He was very arrogant and had an attitude problem. If you do not like working in your job simple find other employment. Never once in 5 days did we see him smile or greet people correctly. His name is Herr Kietzmann. The other complaint is allowing DOGS in the restaurant ? Only guide dogs for the blind should ever be allowed.Apart from those 2 issues everything was perfect. Would we come again ? That is debateable depending on our response from the manager who I e mailed yesterday. We both have COPD and the last thing we want as we have pet allergy is DOGS in a restaurant.Special thanks to the staff who helped us namely ZOE;EMMA;SELINA;LAURAN you deserve credit for your hard work.

Moins

“Lovely old monastery”

A real privilege to stay in this place. Huge, calm and in its extensive grounds. Beautiful country around. History surrounds and one can visit the chapel. Drinks in the old quadrangle and dinner was in the separate restaurant. Nothing particularly special but altogether very pleasant. Staff wer… Plus

A real privilege to stay in this place. Huge, calm and in its extensive grounds. Beautiful country around. History surrounds and one can visit the chapel. Drinks in the old quadrangle and dinner was in the separate restaurant. Nothing particularly special but altogether very pleasant. Staff were all excellent. My only suggestion would be a little guide to the history of the place (maybe there is one. I forgot to ask). Rather bizarrely there is an information centre on salmon across the world. They have so many buildings perhaps they were struggling for a purpose. Highly recommended.

Moins

“Amosphere authentique !”

Séjourner dans un ancien monastère est toujours quelque chose de spécial. Ce n'est pas une exception ! L'intérieur est joliment modernisé, tout en conservant la bonne ambiance ! Notre seule réserve concerne le dîner sous forme de buffet, qui n'était pas très excitant. L'auberge à côté était beaucou… Plus

Séjourner dans un ancien monastère est toujours quelque chose de spécial. Ce n'est pas une exception ! L'intérieur est joliment modernisé, tout en conservant la bonne ambiance ! Notre seule réserve concerne le dîner sous forme de buffet, qui n'était pas très excitant. L'auberge à côté était beaucoup mieux.

Moins

“Lovely hotel for couples”

Stayed one night and arrived late, easy and smooth to an automatic check in. A little bad that it was no chance to get something to eat after 21.00. Nice and clean room with good beds. Lovely breakfast in a lovely building. Nice outdoor area and good parking possibility.