Superbude Altona Paradise

“Just what we needed”

We decided on the 25hrs hotel in Bahrenfeld as it had good parking facilities. I'm very pleased we did. After staying in a 'not so nice' hotel for the previous two nights of our little tour of northern Germany, our room at 25 hours was lovely and clean and had a nice fresh smell. By comparison... Plus

We decided on the 25hrs hotel in Bahrenfeld as it had good parking facilities. I'm very pleased we did. After staying in a 'not so nice' hotel for the previous two nights of our little tour of northern Germany, our room at 25 hours was lovely and clean and had a nice fresh smell. By comparison it was an oasis of down to earth luxury!!!! The S-bahn was a very short walk away and only took around 11 minutes to get to the centre of Hamburg (we did walk to the Landungsbrucken area one day as we wanted the fresh air and it was perfectly manageable, perhaps would take to long for some). There are shops and a little café very close to the hotel, so ideal if you need to get some essentials. The staff simply could not have been more helpful, from recommendations on where to go for food and drinks to extra pillows or trying to boost the poor wi-fi nothing seemed to be a problem. My only issue, and a very minor complaint was the shower curtain. Whilst very clean, it did keep attaching itself to my legs, which I hate. The shower was both hot and powerful, which perhaps didn't help the curtain staying where it should have. That minor gripe aside, we had a lovely two nights in this hotel and I would certainly make another booking if I returned to Hamburg.

Moins

“Fun design, good location for business park”

Stayed here for one night for work. Location is perfect for the business park the hotel is in. It has a few shops and places to get any essentials. About a 10 min walk from train to centre of town and airport. Not a great location for holiday makers though. It’s a bit far out. Rooms were clean,... Plus

Stayed here for one night for work. Location is perfect for the business park the hotel is in. It has a few shops and places to get any essentials. About a 10 min walk from train to centre of town and airport. Not a great location for holiday makers though. It’s a bit far out. Rooms were clean, interestingly decorated, fun and functional. Good shower. I was in a medium room which was quite small! Reception a staff could be more friendly, the aloofness was part of the hipster way maybe. Would stay here again without hesitation.

Moins

“Comfy, great atmosphere, very welcoming”

Modern, warm and welcoming. We stayed overnight on our way back home with our teens and booked two rooms. We got an upgrade so that the rooms would be closer. There is a restaurant that seems very nice, we regret we didn't check if first because we had a crappy meal in the city ;) Rooms are large... Plus

Modern, warm and welcoming. We stayed overnight on our way back home with our teens and booked two rooms. We got an upgrade so that the rooms would be closer. There is a restaurant that seems very nice, we regret we didn't check if first because we had a crappy meal in the city ;) Rooms are large, clean, comfortable and well-isolated. Breakfast is great, fresh fruit, good German bread, meat, cheese, eggs ... Everything you need. The personnel is great. Highly recommend it for families visiting the city or traveling trough Germany. We would definitely go back!

Moins

“Nice hotel”

Overall, this is a nice hotel in a very quiet area and few minutes away from the city center. However, I was expecting a little more in terms of cleanliness (e.g. the room was very very dusty). With no doubts, the think I appreciated the most is the super young staff. Very professional and poli... Plus

Overall, this is a nice hotel in a very quiet area and few minutes away from the city center. However, I was expecting a little more in terms of cleanliness (e.g. the room was very very dusty). With no doubts, the think I appreciated the most is the super young staff. Very professional and polite and always always smiling. It's really great to go for breakfast and feel super welcomed by a simple smile and and a clearly sincere "good morning". Really well done to all your great staff!

Moins

“Dissapointing”

Staff is just not good. The lady at reception just gave me the card for the room. No further explanation about anything. When I asked about the restaurant, she said it closed at 11pm. What she did not tell me was that were was also a food truck that closed at 8pm. When then later I found that tha... Plus

Staff is just not good. The lady at reception just gave me the card for the room. No further explanation about anything. When I asked about the restaurant, she said it closed at 11pm. What she did not tell me was that were was also a food truck that closed at 8pm. When then later I found that that the van existed, at 7:55 the employees there said it was already closed. Bravo for all of them. The room itself is nice but lacks air conditioning or any other mean to control temperature other than a fan. Housekeeping will wake you up shouting at 8 in the morning (unnaceptable when the room costed 200 euros per night). The breakfast is very expensive (18 euros) for what they offer: no bakery but croissants, just orange juice and literally other 3 things. Staff does not care at all and they don't replenish the products nor clean tables because they are busy talking with colleages. Not to return.

Moins