B&B HOTEL Neuss

“Great budget hotel with friendly staff”

A great modern and bright budget hotel on the outskirts of Düsseldorf ( officially in Neuss though). The room was a decent size, small but adequate bathroom and with an excellent breakfast buffet. Its located was perfect for as the A52 motorway is just a few minutes away and the tramstop into eithe… Plus

A great modern and bright budget hotel on the outskirts of Düsseldorf ( officially in Neuss though). The room was a decent size, small but adequate bathroom and with an excellent breakfast buffet. Its located was perfect for as the A52 motorway is just a few minutes away and the tramstop into either Düsseldorf or Neuss right on your step. It took us less than 20 mins one evening to get back from the Old Town. Hotel has parking too at €8 a day. Staff at check-in and breakfast were extremely friendly and helpful. It may be " just" a budget hotel but it was definitely miles better than a Travelodge or Premier Inn. I will definitely check this hotel chain again !

Moins

“Nice and cozy”

Stayed 2 nights to meet my cousin living there. Small but clean and cozy, and reasonable. If you arrive late, you will need to enter your information on a small tablet in front of the entrance to get your passcode. This 6-digit passcode is a key to enter your room. There is a tram station just … Plus

Stayed 2 nights to meet my cousin living there. Small but clean and cozy, and reasonable. If you arrive late, you will need to enter your information on a small tablet in front of the entrance to get your passcode. This 6-digit passcode is a key to enter your room. There is a tram station just in front of the hotel - but it's open-air, and on the other side of the street you can find McDonald where old women cook fine breakfast for you. (I was surprised how good it was, but it may be only in the morning.)

Moins

“Location, convenience were great, staff could be rude”

Location was great. Close to Dusseldorf and Mochengladbach. An U-Bahn stop right in front of the hotel. (On-site) Parking was not an issue. If you want to check in during off hours a phone call/email to the hotel, or self check-in at the front door of the hotel will do. Room was clean and quiet. Ye… Plus

Location was great. Close to Dusseldorf and Mochengladbach. An U-Bahn stop right in front of the hotel. (On-site) Parking was not an issue. If you want to check in during off hours a phone call/email to the hotel, or self check-in at the front door of the hotel will do. Room was clean and quiet. Yes it's tiny but sufficient to a family of four in our case. While the name B&B suggests bed and breakfast, breakfast is not automatically included but can be purchased on site. We got yelled at because we did not purchase the breakfast in advance and walked in and prepared to eat. But wait! We can always pay for it (later) right? The staff covering the morning shift that day argued that people 'normally' pay first (so we can not pay later?!).... To be fair, the dining area was clean and welcoming, and foods were there. There were no signages saying that 'Please pay before sitting down' or 'Please wait here to be seated'. The bottom line is that there is no reason to yell at people, right? Just kindly put down a bill/check would yield a much better travel experience. How did the entire incidence end? We paid for the breakfast, but did not eat anything. We walked across the street and had our breakfast at the McDonald's. We did not want to eat in a bad mood with a rude staff.

Moins