The William Inglis Hotel - Mgallery Hotel Collection

“Incredible value for money and superb service!”

What a surprise find! A lovely modern high quality hotel in the middle of the Warwick Farm racecourse complex! The pleasure began at reception when the lovely Clarizelle informed me I had been upgraded, to an immaculately clean, amazing room! Happy Hour cocktails at the 1867 Lounge & Bar were br… Plus

What a surprise find! A lovely modern high quality hotel in the middle of the Warwick Farm racecourse complex! The pleasure began at reception when the lovely Clarizelle informed me I had been upgraded, to an immaculately clean, amazing room! Happy Hour cocktails at the 1867 Lounge & Bar were brilliant, and the meal at the Newmarket Room was right up there with multiple chef's hat restaurants. I was staying at a pretty quiet time, so on one of the days the usual buffet breakfast was not available, but boy the al a carte option that replaced it was AMAZING! I definitely didn't feel I was missing out, and of course I LOVE the fact that they did this because otherwise there would have been so much food waste! The buffet the following day was awesome too! The only shame was that I don't think enough people know about this place! A truly top end experience, and for a price that honestly was almost embarrassingly low for a place of this calibre. But I have to mention the people again, the smiles of recognition, the wave as you pass by - THIS is what makes a stay special - and this hotel delivered in a way I haven't experienced before! Keep it up - I will definitely be back! Only ONE TINY thing - it would be great to have recycling bins in the rooms like many other Accor Hotels do...

Moins

“Don’t stay in Sydney but definitely at The Ingliss”

Absolutely amazing stay. The amazing team Clarizzele and Martha. Are sensational. Amaing accommodation with great restaurant and beautiful rooms. Highly recommended.

“Last minute stay due to house repairs”

And found this unexpected gem in the suburbs. We stayed here for 3 nights while repairs to our house were done and what a surprise experience! The hotel is beautifully designed, the room (deluxe king) was very comfortable (great bed, pillows, plenty of space and very clean). Only negative on the ro… Plus

And found this unexpected gem in the suburbs. We stayed here for 3 nights while repairs to our house were done and what a surprise experience! The hotel is beautifully designed, the room (deluxe king) was very comfortable (great bed, pillows, plenty of space and very clean). Only negative on the room is there is no door to the bathroom and the door to the toilet & shower are glass and facing the bed. Privacy is not a thing this room heard of. I believe some things should remain a mystery to my partner and would have preferred at least a solid door on the toilet instead of glass. The Heroic Cafe serves good coffee and cafe style meals but is closed on Saturday which was disappointing. There aren't many offsite local options for dinner so we ate at the Newmarket Room (2 of 3 nights and 1 night had room service). Room service was quick (less than half an hour from ordering to delivery) and very fresh and hot. The restaurant food is excellent, a little pricey but the service is 5 star. Catering to allergies so much so on the 2nd night, the chef offered to make a special pasta dish (and I am so happy I trusted him/her). They should add that pasta dish to the menu it was so good. This hotel should be very proud of it's people for the excellent service we received throughout our stay: front desk, housekeeping, room service, dining service and kitchen staff. all top notch.

Moins

“Come for the comfort, stay for an amazing customer experience”

I'm a huge fan of William Inglis as even though its located in a "suburban" location, it's truly a 5 star experience in set-up, food and hospitality and amenities ( a big shout out to the crew at the Newmarket Restaurant who really exemplify outstanding customer service). Saying this, just a few t… Plus

I'm a huge fan of William Inglis as even though its located in a "suburban" location, it's truly a 5 star experience in set-up, food and hospitality and amenities ( a big shout out to the crew at the Newmarket Restaurant who really exemplify outstanding customer service). Saying this, just a few things creeping in as the hotel ages - most of the electrics in room 825 were fraying - clock not working, power outlets loose so charger was not charging, woodwork damaged in places - all minor but an outstanding hotel just needs to keep an eye on not dropping even the small essentials.

Moins