Marco Polo Hotel

“A Good Experience Overall.”

A good experience overall. Liked · It's very conveniently located, a few minutes walk from shops etc. The area is full of hotels, places to eat and buy things like soft drinks, cigarettes etc. One or two of the staff members were excellent; helpful and friendly. Room service was very convenient an… Plus

A good experience overall. Liked · It's very conveniently located, a few minutes walk from shops etc. The area is full of hotels, places to eat and buy things like soft drinks, cigarettes etc. One or two of the staff members were excellent; helpful and friendly. Room service was very convenient and easy to use. Having a bar in the hotel was useful to pick up beer. Room was very spacious and the facilities were good e.g. shower etc. They we efficient cleaning and taking care of the room. Disliked · Firstly,there was no mini bar as had been advertised so no soft drinks available and they had tea, two small sachets of nescafe with no powdered milk and a kettle etc. If you're a coffee addict like me, take your own supply. (I don't understand how they couldn't get some 3-in-1 sachets very cheaply.) Also, the room service coffee was terrible, drinkable but tasteless. The service you got was very hit and miss and depended on who attended you. One of the room servers was excellent and went out of his way to get me my caffeine fix and was helpful and friendly. At other times, they gave a convincing impression of not really giving a crap. For example, I was told there were no soft drinks available and then a day later was offered a pepsi when I ordered and I was told the price of the food but then a can of pepsi was an extra 2 dollars (normal for a mini bar I know) but I"d like to have been warned! Having a bar in the building was convenient but they only had bottles of beer and shots so anyone going there needs to stock up at the Gulf Hotel booze shop beforehand. Unfortunately, the bar was an "Arabic Disco" with loud blaring music, nowhere really comfortable to sit down and not overly friendly or efficient service. I didn't bother trying the other lounge as all I wanted was to sit outside with a view, which was surprisingly difficult to do. There was an outside swimming pool with chairs by it. Good. But no drinks service. Similarly, if you want a kind of cafe-terrrace sit-down and chill environment or even just s sit-outside resort type bar, you've got to go to an actual resort. The room service food was very hit and miss. I had excellent Chinese sweet and sour fish but the club sandwich was disgusting, burnt, tasteless and soggy at the same time and what you got didn't always correspond to the description exactly e.g. half a mini frankfurter does not a sausage make!, missing items etc. Caveat Emptor.

Moins