Principe Do Mutá Hotel Design

“An exceptional experience at Príncipe do mutá 🫶🏻🇬🇧”

Our time at this hotel has been so wonderful. The staff were so kind, caring, helpful, and accommodating. I had done dietary requirements which are not simple and they went far and beyond to make sure my needs were met. The hotel is very clean with a beautiful relaxing swimming area, gym, sauna, an… Plus

Our time at this hotel has been so wonderful. The staff were so kind, caring, helpful, and accommodating. I had done dietary requirements which are not simple and they went far and beyond to make sure my needs were met. The hotel is very clean with a beautiful relaxing swimming area, gym, sauna, and bar for refreshments or food. Ok that note, the food was amazing, the restaurant staff were exceptional over the two weeks we were here. A special thanks to Lailane, Leide, Jutlei, and the restaurant manager Jopson. The reception staff were also great and Robson and Florencio really helped us so much. We would highly recommend this hotel above the others in the local area which we viewed, and we would certainly come back to this hotel! Many thanks from Daniel and Priscila Stanley 🇬🇧🇧🇷

Moins

“Great hotel, but don’t expect flexibility at check-out”

We had a very pleasant stay overall. The bar and restaurant staff are excellent — friendly, attentive, and always willing to help. The hotel is very clean, and the location is great, close to Coroa Vermelha with many beach bar options nearby. Dinner options in the area are a bit limited late at ni… Plus

We had a very pleasant stay overall. The bar and restaurant staff are excellent — friendly, attentive, and always willing to help. The hotel is very clean, and the location is great, close to Coroa Vermelha with many beach bar options nearby. Dinner options in the area are a bit limited late at night (only two places stay open), but this is balanced by the fact that the hotel’s own restaurant is very good, which we really appreciated. The only disappointing part of our stay was the experience with the reception staff. We requested a late check-out three days in advance, but no one was able to confirm whether it would be possible. We were asked to check again on the day of departure, which we did at 6 a.m. and again at 7 a.m., receiving the same response each time — that they didn’t know and needed to confirm. Unfortunately, the manager (Lazaro) was never available. After waiting until 11:45 a.m. without any clear answer, we eventually gave up and prepared to leave. Shortly after, they decided to grant us one extra hour, but by then we were already almost ready to check out, which made the gesture ineffective. Overall, it’s a great hotel with excellent staff in the bar and restaurant, but the lack of flexibility and communication at reception was frustrating. Just a heads-up for future guests regarding late check-out requests.

Moins