Delta Hotels By Marriott Vancouver Delta

“A good hotel for an overnight stay between YVR and the Tsawwassen ferry terminal”

We needed an overnight stay between YVR and the Tsawwassen ferry terminal. We were nervous about picking this hotel because of the casino but the room photos looked nice and the casino was non-smoking. We took the risk as this hotel was very well located. We were very pleasantly surprised over all.… Plus

We needed an overnight stay between YVR and the Tsawwassen ferry terminal. We were nervous about picking this hotel because of the casino but the room photos looked nice and the casino was non-smoking. We took the risk as this hotel was very well located. We were very pleasantly surprised over all. Check in, late at night, was friendly and quick, and our room was spotless and well decorated with thoughtful touches. The casino noise was loud at check in (the music was blaring) but the room was very quiet and we overlooked some farm land adjacent to the highway. We were nervous about staying here because of the casino proximity but were happy we did.

Moins

“Welcoming staff, comfortable hotel”

Super welcoming staff, both at reception and at the guest appreciation event we ate at. Room was spacious (we travelled with two of our adult children), spotless, with a great bathroom. Beds were very comfortable. A super place to stop after a 10.5 hour flight from Europe, en route to Vancouv… Plus

Super welcoming staff, both at reception and at the guest appreciation event we ate at. Room was spacious (we travelled with two of our adult children), spotless, with a great bathroom. Beds were very comfortable. A super place to stop after a 10.5 hour flight from Europe, en route to Vancouver Island. Breakfast in the place next to the casino was good, too. Highly recommend the hotel.

Moins

“Clean Hotel with great front staff.”

We booked this hotel as we wanted to visit Vancouver after our Alaska cruise. The 6 adults had 2 rooms. Since most everything else was booked for a convention and overly expensive, we found this place. The hotel is clean and very inviting. The rooms were good size, very clean, and quiet. We arrive… Plus

We booked this hotel as we wanted to visit Vancouver after our Alaska cruise. The 6 adults had 2 rooms. Since most everything else was booked for a convention and overly expensive, we found this place. The hotel is clean and very inviting. The rooms were good size, very clean, and quiet. We arrive early in the morning from the ship and only 1 room was ready so we stored all our luggage there. The front staff was extremely nice and helpful, and offered to store our luggage if needed. They had a very small continental breakfast room with very little to offer. This was only available to some guests and should be available to all guests. This was the only negative to our stay. The UBER's to downtown are around $50, so plan on that if you stay this far out of town.

Moins

“Beautifull Hotel. Some fantastic staff. Some staff that should not work with the public.”

Corey at the front desk was amazing when I checked in at nearly 2 am! He was friendly, helpful, efficient and knowledgeable. He greeted me later in the morning with information I asked about earlier. Asya in the Spa was also friendly and a very good massage therapist. I'd recommend her anyday. My … Plus

Corey at the front desk was amazing when I checked in at nearly 2 am! He was friendly, helpful, efficient and knowledgeable. He greeted me later in the morning with information I asked about earlier. Asya in the Spa was also friendly and a very good massage therapist. I'd recommend her anyday. My room, the facilities are top notch. The food was good, service was excellent! So why Average and not Excellent, because of two other people on the facility. I made my massage appointment. I didn't check email so I missed a request for information that I could have easily handled from my laptop. I went and was berated by Chelsea who said she was the manager. She wanted me to do it then and I requested paper as it's difficult for me to fill out forms on the small phone screen. She said she didn't have paper. I had issues with it and finally she gave me paper which asked for the same info I already provided twice so i saw no need to add it a 3rd time and completed the rest of the form. So she left and got Sam, the General Manager who came in and was disrespectful immediately. I showed him my issue with the small screen and how it would not take my info.. The whole issue could have been a non issue if she had done that when I first walked in. Thirty minutes later, my massage started. I had enough of Chelsea's berating me. I am celebrating 73 years on this earth and have no problem giving it back. She was not helpful, rude and nasty. I am celebrating 73 years on this earth and have no problem giving it back Sam entered without a greeting and was just as belligerent as Chelsea. Had I not travelling 16.5 hours to get to Vancouver and didn't have a sore body, I would have not continued and walked out of the spa. The rest of the staff deserve Excellents. Chelsea and Sam deserve a poor rating.

Moins