High Mountain Resort Shangri-La

“A Phenomenal experience”

First of all, I would like to start of saying that the Resort is simply located at a very wonderful area (about 20min drive away from town), which is right beside Napa Lake. Everything around it it's natural and the view is breathtaking. I've never seen anything like this before, the wild life envi… Plus

First of all, I would like to start of saying that the Resort is simply located at a very wonderful area (about 20min drive away from town), which is right beside Napa Lake. Everything around it it's natural and the view is breathtaking. I've never seen anything like this before, the wild life environment on top of mother nature. A fantastic place for a getaway vacation, I strongly recommend it. When I fist arrived the resort, they greeted me nicely with a warm welcome and I was quickly escorted to my room. Service was excellent. The room was nice and cozy, especially the balcony view was astonishing. I was told that the view is very seasonal and the best is winter. After the first snow, the whole Napa Lake is covered with snow. And you can see the yaks crossing the lake. Just speechless. I also want to point out that the resort uses L'Occitane shampoo and body wash sets. As a customer I would say that's pretty thoughtful. The next morning I had breakfast and the food was great, it was serve with buffet style both Western and Chinese cuisine. The resort had bicycles that you could borrow for free, so I decided to take a ride around the lake and it was awesome. Finally I checked out, and the staff sent me off nicely. If I ever had a chance to come back again, I would. What a city, what a view, and a great Resort 5/5.

Moins

“Best service ever! Super nice staff! Plus the sunning view!”

Last December, my husband and I had a holiday in Lijiang and Shangri-la. Unfortunately, when we just arrived at the hotel - High Mountain Resort Shangri-la, which is located at the Napa Lake, 20 minutes drive from the city center, my hubby felt extremely sick with seriously high fever. I called t… Plus

Last December, my husband and I had a holiday in Lijiang and Shangri-la. Unfortunately, when we just arrived at the hotel - High Mountain Resort Shangri-la, which is located at the Napa Lake, 20 minutes drive from the city center, my hubby felt extremely sick with seriously high fever. I called the front desk and ask for help to take us to the hospital. The Reception Manager was super nice ( Remark - He is from Tai Wan!) that he and a local staff came and gave us a drive to the hospital. That night was the first snow in Shangri-la. The road was super slippery. Within 20 minutes, we arrived at the hospital. While I had no clue how to do the registration. The local staff instantly took us to the doctor's room and get the registration form. I really cannot imagine what will happen without their help. Next morning, they picked me up at the airport so that I can pack the stuff and check out, because I have to take care of my husband in the hospital...... After the check out, they drove me back to the hospital. They are just so nice that provide all the help I need during these few days. By the way, the view from the hotel is just stunning! After the first snow, the whole Napa Lake was covered with snow. And you can see the yaks crossing the lake. Just speechless.

Moins

“Good hotel with amazing sunrise views, but suited for local Chinese tourists”

I chose this hotel as an indulgence after a touch Tiger Leaping Gorge hike. In hindsight, this was an error. On the plus side, the hotel itself is very nice and comfortable, and the sunrise views over the lake are breathtaking. Beds are great, rooms have central heating, and bathrooms are modern a… Plus

I chose this hotel as an indulgence after a touch Tiger Leaping Gorge hike. In hindsight, this was an error. On the plus side, the hotel itself is very nice and comfortable, and the sunrise views over the lake are breathtaking. Beds are great, rooms have central heating, and bathrooms are modern and excellent. However, it is far from town, a pain to get to, and the staff speaks almost no English (google translate was my only hope). The hotel is excellent for Chinese tourists, especially groups. If you are a non-Chinese or a solo traveler, this is likely not a good fit. I moved to Tavern 57 in old town the next day and it was a significantly better experience. Please keep in mind, my 3-star review is based on location and language barrier. The hotel itself is very nice.

Moins