Gravity Josun Seoul Pangyo, Autograph Collection

“Great Location in Pangyo”

Meeting in Pangyo area, this is my first time to stay gravity josun Seoul Pangyo hotel. It’s under Marriott hotel group. Hotel location is good. You can take Shinbundang Line from Gangnam to Pangyo station and go Exit 3. You will see the hotel on your right-side across the road. Hotel room is very … Plus

Meeting in Pangyo area, this is my first time to stay gravity josun Seoul Pangyo hotel. It’s under Marriott hotel group. Hotel location is good. You can take Shinbundang Line from Gangnam to Pangyo station and go Exit 3. You will see the hotel on your right-side across the road. Hotel room is very good with enough space. It provides all amenities you need. Bath and toilet (with electronic bidet seat) are separated. They facilitate a relative big fitness center that opens from 0600-2200. I didn't tried their food and beverage. There are lots of cafe and restaurant around hotel. A huge Hyundai mall is just 5min walk in the same road of hotel The only comment is my room don't have a working desk but big tea desk only. You may need to ask for cloth iron if you need, but the room services will bring you quickly. I will choose this hotel again if i need to stay in Pangyo.

Moins

“Solid Hotel with additional training needed for Front Desk Employee”

After traveling for over 24 hours and arriving during a heavy rainstorm in traffic from the airport, I had the misfortune of encountering Woody at check-in. He clearly wanted to put on a performance in front of his coworker by greeting a weary traveler with a condescending attitude declaring that P… Plus

After traveling for over 24 hours and arriving during a heavy rainstorm in traffic from the airport, I had the misfortune of encountering Woody at check-in. He clearly wanted to put on a performance in front of his coworker by greeting a weary traveler with a condescending attitude declaring that Platinum benefits would not be available to me. His reason was that this was not the US and things are different in Korea. Without knowing what country I had just arrived from, he decided he knew everything and I as the guest did not. Since I was staying for a week and everyone else I encountered at the hotel was ready to provide great customer service, my stay improved after check-in. After an email to the manager, I hope that Woody did indeed receive additional training in hospitality and customer service. In particular, for seasoned world travelers who have been traveling the globe since before he was born. Accommodations were nice in a fairly new building, breakfast buffet was good, housekeeping was great, overall customer service was very good. I would recommend this hotel and stay here again. Although, I would email the manager at the hotel prior to arriving, in the interest of avoiding another inhospitable greeting from Woody.

Moins

“Used to be very good now so so.”

Used to be v. good then service tanked. This was one of my favorite hotels and one I insisted my staff and colleagues should stay at. Color and new hotel w a good pool and excellent location. However recently they have been so cold in terms of service ~ room there is never anything nice in ther… Plus

Used to be v. good then service tanked. This was one of my favorite hotels and one I insisted my staff and colleagues should stay at. Color and new hotel w a good pool and excellent location. However recently they have been so cold in terms of service ~ room there is never anything nice in there ~ no upgrades, filled minibar or little wine and chocolate. Which they used to. Not you can see it for what it is ~ an empty sterile and small room. Breakfast is rushed and rude. And expensive as sin if you don’t have it included. Pool you can only go once per day so forget putting in a short swim before and after work if that’s your thing. It’s just everything got so complicated for the guests all of the sudden. And it’s the only place w a good pool in the area.

Moins