Rivertain Hotel

“Samsung high tech cloth drying machine”

Located in the heart of the city, busy drinking young people gather the area at night. Room is clean and modern, with a Samsung high tech cloth drying machine. Bed is large and comfortable, the bathroom is also nicely equipped. No problem with the front desk service although they are always cool on… Plus

Located in the heart of the city, busy drinking young people gather the area at night. Room is clean and modern, with a Samsung high tech cloth drying machine. Bed is large and comfortable, the bathroom is also nicely equipped. No problem with the front desk service although they are always cool on face.

Moins

“Good stay”

Bery good location and very friendly staff. I would stay here again. I recommend because restroom is good for comfort. Bery good location and very friendly staff. I would stay here again. I recommend because restroom is good for comfort. Yaaaa

“Nice hotel with shortcomings”

Rivertain hotel is located only a few hundred meters from the walking street area. They call it a business hotel. It is not a small family run place, it is a huge hotel with lots of rooms. While it is a nice place, there are severe shortcomings. First of all, despite being a business hotel in t… Plus

Rivertain hotel is located only a few hundred meters from the walking street area. They call it a business hotel. It is not a small family run place, it is a huge hotel with lots of rooms. While it is a nice place, there are severe shortcomings. First of all, despite being a business hotel in the third biggest city of Korea, actually nobody at the frontdesk can speak or understand English on a basic level. Communication is really hard, need translation software for everything. Despite being a business hotel, no business facilities are offered. Also, there is almost no English TV channel, no CNN, almost no other western channels besides CNBC and the rubbish Chinese "CGTN English" government propaganda channel. The other problem is how they handle the laundry. Initially you might believe the hotel offers a laundry service. You pack the bag and carry it down to the front desk. They'll inform you that it will take unbelievable 3 days to get it back!!! Then a pickup driver comes and brings it away to a laundry company. About 3 days later they start calling your room to come down, the delivery guy waits with your laundry to get paid! Being a business hotel they should actually know that people are not sitting on their rooms but are usually out for work...They ask you to leave your credit card at the front desk so that they can use it to pay your m laundry bill to the delivery guy! Cannot put that ridiculously small bill on the room?? Complicated and inconverient for hotel guests. Finally I could convince them, I only can come in the evening to pay. How on earth is that a business hotel, when everything is dealt with in such unprofessional ways? Next thing is the breakfast. Every day same. Limited choices. If you stay multiple weeks, you will start hating it. A bathroom scale is not available, not just on your VIP room not, but the entire f*ckn hotel has not a single one, can't even borrow for a minute! Come on what is that?? Samsung high tech cloth drying machine but no scale? Luckily the hotel has highlights too. The VIP room has a really large balcony with furniture to sit outside. Very nice! The room size it not huge but not small too. The bathroom has a huge whirlpool bath tub good for 2 people, the toilet is automated. What I particularly like is that there are two doors, the entrance door to your room and behind it there is a second door, so you don't feel exposed even if staff would enter. There is also the mentioned cloths drying machine, a nice to have. All in all it is a good place with avoidable shortcomings caused by thoughtlessness and severe lack of professionality just in any aspect. Let professionals take care of the hotel management and the hotel will improve tremendously

Moins

“Need a better designer ”

We travelled from Busan to Daegu by train. From Daegu Station to the hotel takes about 8 minutes walking. We got pretty clear indications from the reviewers that the bath room design is annoying. It is true and not that bad. The more frustrating things are the temperature and light control. It … Plus

We travelled from Busan to Daegu by train. From Daegu Station to the hotel takes about 8 minutes walking. We got pretty clear indications from the reviewers that the bath room design is annoying. It is true and not that bad. The more frustrating things are the temperature and light control. It was about 10 degree at night. Normally, if we turn off the aircon and leave the window open a bit. It would be very comfortable. However, the heat from the floor (automatically on) make the room hot. The pull out window does not have a width control. It can bang in and out by the wind. We had no choice by turned on the aircon. However, the indication light shine right on your eyes. And it was so noisy. The room is dark. However, the bed is right under the half high window. Early in the morning, the light through the half high curtain shine on your eyes again. Fortunately we only spent 2 nights there. We felt like we didn't sleep at all.

Moins