Hampton Inn By Hilton Concord

“Clean hotel with a great front desk agent, Sonia”

Sonia was the brightest part of my stay. She is so welcoming and such a great ambassador for your company. I hope you guys recognize that.

“Clean stay and best service around!”

This is an excellent hotel for the price. The best part is the staff- especially the manager Paul, and staff Kaylyn, Sonja and Christina. They honor of their way to make sure everything is comfortable with your stay. They are very friendly and accommodating. The convenience to the freeway is n… Plus

This is an excellent hotel for the price. The best part is the staff- especially the manager Paul, and staff Kaylyn, Sonja and Christina. They honor of their way to make sure everything is comfortable with your stay. They are very friendly and accommodating. The convenience to the freeway is nice. This is a newer hotel so it’s very clean. Hit breakfast every morning and my husband can charge his electric car as well. That’s a very nice added bonus. It’s the only place we will stay now when we are in the area. Thank you!

Moins

“Good”

I like that is is a newer-designed Hampton Inn. But it's located in a confusing corner along Pine Street. There are some some minor growing pains. The digital key didn't always work and the air conditioning seemed to have a mind of its own. The parking spots are tight and you pay $10/night. The sta… Plus

I like that is is a newer-designed Hampton Inn. But it's located in a confusing corner along Pine Street. There are some some minor growing pains. The digital key didn't always work and the air conditioning seemed to have a mind of its own. The parking spots are tight and you pay $10/night. The staff was very friendly and breakfast was consistent. I slept ok, but certainly you'll hear noises from the other rooms. And you'll want a high floor away from the main road for some silence.

Moins

“Nice Hotel - Surprise Parking Charge”

The hotel itself is very nice and recently built. The rooms, furnishings and common areas are well done. The mattresses, pillows and chairs are all comfortable. Breakfast is good, typical Hampton Inn buffet fare. My only complaint with the amenities is the shower-head. It is low flow and the handle… Plus

The hotel itself is very nice and recently built. The rooms, furnishings and common areas are well done. The mattresses, pillows and chairs are all comfortable. Breakfast is good, typical Hampton Inn buffet fare. My only complaint with the amenities is the shower-head. It is low flow and the handle is on the opposite side of the wall from the head. This makes for a miserable shower experience with very little water that takes a long time to adjust after changing the handle position, resulting in too hot or too cold water most of the time. The location is not the best - the hotel is right off a freeway exit, there are 3 busy roads around it and the entrance is off a busy one-way street with a 5 way intersection. It can be noisy when there is a lot of traffic and a bit challenging to get in/out of. I'd give 4 stars, but I received a surprise $10 daily parking fee on my bill. I checked in using digitial check-in and there was no indication that there is a daily parking fee, I was just automatically billed for it. There is a sign posted in the parking lot that says the lot is Paid Parking for Hampton Inn guests, so there is notice. However, parking is not access controlled and is not the type of property that I expect to pay daily parking for so I didn't think the sign actually meant that I would be charged $10 for parking.

Moins