Hampton Inn & Suites By Hilton Pittsboro

“Visiting Aging Parents - A place to decompress.”

My aging parents live near by and I need a place to work and have some head space. The room was cleaning and staff was friendly. Work area allowed me to do conference calls and work comfortably.

“Convenient and comfortable”

We spent three comfortable nights at the Hampton Inn Pittsboro while attending a local family event. The hotel is new, clean, and located conveniently to a few restaurants and grocery stores, which are walkable. There is also many options nearby but driveable. The hotel staff is hospitable and kind… Plus

We spent three comfortable nights at the Hampton Inn Pittsboro while attending a local family event. The hotel is new, clean, and located conveniently to a few restaurants and grocery stores, which are walkable. There is also many options nearby but driveable. The hotel staff is hospitable and kind. We did not eat breakfast, but it did seem to have all the normal offerings.

Moins

“Unreasonable, demanding "guest" at check-in. Very professional front desk attendant.”

On May 17, 2025, I witnessed an unrealistically demanding "guest" berating the receptionist, Lyndsey, as we waited to check-in. Prior to this "guests" arrival, several guests had to be reassigned due to an unforeseen circumstance. That was NOT ACCEPTABLE to this "lady". This lady loudly let ev… Plus

On May 17, 2025, I witnessed an unrealistically demanding "guest" berating the receptionist, Lyndsey, as we waited to check-in. Prior to this "guests" arrival, several guests had to be reassigned due to an unforeseen circumstance. That was NOT ACCEPTABLE to this "lady". This lady loudly let everyone within earshot know how important she was and reported that she stayed in town twice a week, so therefore, in her opinion, Hampton had better make up for her "major inconvenience", OR ELSE. Her demands were far more important than those who also wanted to check-in. Lyndsey stayed calm, cool and collected throughout this ordeal and made several calls to superiors to try to settle the situation. She handled the situation well and in a very professional manner. A nephew of mine used to do customer relations at GEICO. When angry customers called them, their typical answer was "I am so sorry. Apparently we are not a good fit for you. I guess you'll need to look elsewhere." I wish Hampton could handle these unreasonable customers the same way. Then those of us waiting in the lobby wouldn't have to put up with these "really important" (in their own mind) people. Thanks to Hampton Inn for great lodging experiences.

Moins

“New hotel in the growing mixed-use development of Mosaic.”

I stayed at this hotel for one night in August 2025. Check-in/checkout: Laneeka, the Front Desk Supervisor, provided a professional, warm and efficient check-in when I arrived around 7:30 p.m. Jason was working at the front desk when I checked out and it went very smoothly. The room: The a/c wor… Plus

I stayed at this hotel for one night in August 2025. Check-in/checkout: Laneeka, the Front Desk Supervisor, provided a professional, warm and efficient check-in when I arrived around 7:30 p.m. Jason was working at the front desk when I checked out and it went very smoothly. The room: The a/c worked well and housekeeping was pretty good. I noted some items for maintenance when I checked out and felt like they would be addressed. The hotel has been open around 9 months (as of late Aug 2025). The pool was not available for use, per the front desk supervisor when I checked-in, due to needing to complete some inspection items. The gym was conveniently located off the main lobby and looked spacious and well-equipped. Breakfast in the lobby had the usual fresh fruit, juice, coffee, water, grits, eggs, baked goods and more. There are a few restaurants within easy walking distance: People's coffee, Marco's pizza, the Greek taverna, and a bar/eatery. There is also a Refuel gas station that is also across the parking lot.

Moins