Quality Inn & Suites Clemmons I-40

“Work Traveler”

My company has sent me to stay at this location many times over the last few months. So this review is not based on just a single, biased experience. With that said let's begin… The facilities and housekeeping are on point period! from floor to ceiling of this place are immaculately kept. It is evi… Plus

My company has sent me to stay at this location many times over the last few months. So this review is not based on just a single, biased experience. With that said let's begin… The facilities and housekeeping are on point period! from floor to ceiling of this place are immaculately kept. It is evident they take pride in their work and take their jobs seriously! Every room I had was spot shiny clean with not a single dirty piece of linen or terry. I did have one room that had a lingering odor of cigarettes but that's not their fault some guests can't follow the rules. The morning breakfast is something left to be desired but for a discount hotel and continental breakfast style, it works. They do offer 24-hour hot and cold beverages which is nice because it's unexpected. The front desk staff (specifically Don & Lydia) are exceptional! They treat you like you're the most important person in the world! Experts in knowing how to do the job right, you can trust they have your best interests at heart! They have the best attitudes and no request is unmet. They are eager to engage making you feel right at home! Always having a smile on their face while greeting you when you're walking in the door and wishing you well as you're walking out! In all my travels I have never seen better! They are a credit to the Hospitality industry and true professionals! Thank you both for all you do! Unfortunately, That can't be said for everyone there, which explains my four stars. It's too bad there has to be that one bad apple in the bunch. Normally I would have refrained from, avoiding negativity, but something must be said about their general manager Christopher. I've learned to avoid him as everyone seems like an inconvenience to him and his time. A deeply unpleasant person! I have also overheard him speaking (AT NOT WITH) his Staff on a number of occasions and the words that come to mind are despicable, dispirited, disrespectful & condescending. I would have reported to Human Resources if my Manager ever spoke to me in his manner! Enough said! Safe travels everyone!

Moins

“Friendly Staff”

The price for this hotel was very reasonable. It looks like it's had a partial remodel-the lobby was modern-looking. The room had what appeared to be a new, very nice vanity and sink area as well as new flooring. The mattress was just okay and there were holes in one set of sheets on the bed. T… Plus

The price for this hotel was very reasonable. It looks like it's had a partial remodel-the lobby was modern-looking. The room had what appeared to be a new, very nice vanity and sink area as well as new flooring. The mattress was just okay and there were holes in one set of sheets on the bed. The shower/tub insert appeared to be newish but the faucet handle was stained and the toilet seat appeared to be very old, scratched, and worn. The hotel was very quiet. I'd say that their biggest asset is the friendliness of their staff. Check-in and check-out was a pleasant experience. Overall, it was a decent stay, especially for the price.

Moins