Hotel Melby Downtown Melbourne, Tapestry Collection by Hilton

“Excellent experience and service!”

I checked in late in the evening to see Collin smiling in a clean lobby at his front desk. Already a great start! He swiftly checked me into a room, which allowed me to quickly salvage an evening I would already be starting late. I had a great evening enjoying the location! Ran into some new friend… Plus

I checked in late in the evening to see Collin smiling in a clean lobby at his front desk. Already a great start! He swiftly checked me into a room, which allowed me to quickly salvage an evening I would already be starting late. I had a great evening enjoying the location! Ran into some new friends! The next morning, Barbara was kind enough to answer my questions about what the breakfast options were and the hotel restaurant location. She was very patient with me! Upon sitting at the rooftop restaurant table, I was able to immediately enjoy the sunrise over the atlantic and bay! What a glorious sight! My waitress, Lorin, had taken photos of the sunset. I asked her if she would show me her photos, and she quickly agreed! They were beautiful photos! Lorin provided excellent service throughout my entire breakfast experience. She was patient and indulged in a very short astrophysics conversation about the sun's distance. Pretty cool! Upon completing breakfast, I went to check out at the lobby. Monica was there and quickly checked me out of my room. I noticed Collin was present at the front desk in the morning, performing various duties at his station. On my way out, my friend needed to use a parking spot for a few minutes, which Barbara informed us was acceptable as long as it really was just a short few minutes. I accepted and took a short last walk with my childhood best friend before he dropped me off at the airport for the foreseeable future. Excellence!

Moins

“Great staff”

At check in, I was greeted kindly by Lorin and Destiny. They were both so helpful in providing information regarding my stay and making sure I had everything I needed for my stay.

“Amazing Experience!”

Cat and Collin at the front desk were phenomenal taking care of us! Great experience overall

“Ambiance relax, lobby moderne, personnel très accueillant”

Emplacement pratique, bien centré, avec parking (15$ par 24h) dans l'immeuble. Jolie entrée et endroit pour s'assoir, un peu style industriel et cosy. Juste à côté, toujours à l'intérieur, bar à café et les cafés sont délicieux vraiment. Petite remarque : le tapis noir entrée hôtel et celui proche… Plus

Emplacement pratique, bien centré, avec parking (15$ par 24h) dans l'immeuble. Jolie entrée et endroit pour s'assoir, un peu style industriel et cosy. Juste à côté, toujours à l'intérieur, bar à café et les cafés sont délicieux vraiment. Petite remarque : le tapis noir entrée hôtel et celui proche des ascenseurs méritaient vraiment un nettoyage complet (!). A ma surprise, le lendemain ces deux tapis n'étaient plus là, je suppose pour un rafraîchissement. Notre guest room était très spacieuse, jolie vue sur la mer (mais d'assez loin), bonne literie, propre, mobilier pas très moderne mais bien. Salle de douche idem. Repas au rooftop : bien, lieu très très agréable et esthétique, à recommander mais réserver à l'avance par sécurité. A noter, chaque membre du personnel est agréable, toujours apprécié.

Moins