Fairfield Inn & Suites By Marriott Pensacola Beach

“Great beach stay”

Located right on Via de Luna on Pensacola Beach, the Fairfield Inn is a newer property. It is a great beach front location across from Red Fish/Blue Fish, Piazza Pizza, and Alvin’s Island. Everything on PB is walkable from this hotel. The hotel is 11 floors and the south side faces the pool, the … Plus

Located right on Via de Luna on Pensacola Beach, the Fairfield Inn is a newer property. It is a great beach front location across from Red Fish/Blue Fish, Piazza Pizza, and Alvin’s Island. Everything on PB is walkable from this hotel. The hotel is 11 floors and the south side faces the pool, the beach, and the Gulf of Mexico. The front side faces the street and the bay. When we arrived at check-in, we were promptly greeted and checked in quickly. I noted it on the survey but feel it bears repeating that it would have been very helpful if the CSR had imparted information about the hotel, like parking, how to find our room, breakfast hours, bar hours, pool hours, if the restaurant in properly can be charged to the room, etc. we were handed our keys and dismissed. It would have been nice to be given this information either vocally or a slip of FAQs as a welcome. This is the first time at any Marriott where we were told absolutely nothing Our room was great on the 11th floor. It was very quiet and overlooked the street and bay. We had a kind bed, a living area and a bunk bed nook. It was comfortable and very clean. Thank you to housekeeping for keeping it sparkling. While there, it was very hot outside. We set the air in the room at 65 and there is no way it ever got that cold. We keep our thermostat at home at 65° and it often feels chilly. However, the hotel room probably averaged around 70° despite the setting at 65. Not that that’s a problem but just so you know that is a potential issue if you like it really really cold. The pool area was beautiful. It would’ve been nice if the pool attendants had removed towels and beach blankets from chairs for people who never showed up to the chairs that they had saved at 7am. We sat out all day on the first day and directly across from us were six chairs that had a beach blanket and towels over them the entire day, and no one ever came to use them. There were no other seats available. I think there should be a maximum amount of time to hold seats before items are removed. It is only fair to the other guests in the property to not save seats all day and not use them. It comes down to the management needs to take control of the situation and set up rules and expectations, and then have the staff follow them just like other resorts, cruises, etc. The pool is quite lovely. The lazy river was relaxing and fun. It all seems very well maintained. The beach is beautiful. We would definitely stay again. Thank you.

Moins