Spark By Hilton Atlanta Airport South College Park

“An Awesome Experience, But Needs Improvements”

I was skeptical at first of staying at a Spark By Hilton property. However, my skepticism changed after I arrived at the hotel. First of all, I'd like to give a shout-out to the very kind staff, including but not limited to Benny. When I was looking at the reviews for this hotel, I saw other posit… Plus

I was skeptical at first of staying at a Spark By Hilton property. However, my skepticism changed after I arrived at the hotel. First of all, I'd like to give a shout-out to the very kind staff, including but not limited to Benny. When I was looking at the reviews for this hotel, I saw other positive reviews regarding Benny. I'd also like to recognize other staff members, but I don't remember their names from the top of my head, especially the night staff who helped me with getting late night coffee from the 24 hour coffee service and other items. My room was clean and comfortable. While I enjoyed my stay at the hotel, some things need improvement. For example, the elevator has some buttons that aren't brailled. The doors of the elevators need some help as well. The fitness center also needs improvement, including the treadmill that didn't work. All and all, this is a good hotel! I'll add it to my list of places that I'll be staying at when I'm back in Atlanta.

Moins

“Basic hotel within minimal conveniences, conveniently located by airport but recommend ear plugs for airplane noise.”

The hotel is conveniently located close to the International Airport in Atlanta, however its location also places it in the airport fly path resulting in lots of airplane noise (recommend ear plugs). The hotel is basic but was clean. Breakfast area was comfortable and served complimentary juic… Plus

The hotel is conveniently located close to the International Airport in Atlanta, however its location also places it in the airport fly path resulting in lots of airplane noise (recommend ear plugs). The hotel is basic but was clean. Breakfast area was comfortable and served complimentary juice, yogurt, dry cereal, instant oats, oranges, bagels, boiled eggs, and muffins. Coffee (decaf and regular and hot water) is in the lobby beside the front desk. Onsite parking is available for a fee. The rooms are basic with no microwave, coffee pot or drinking glasses of any kind. There is an iron and ironing board and toiletries are in large refillable containers (shampoo, conditioner, body gel, lotion and hand soap). The in room refrigerator is the very small version with limited space and no freezer section. The bed was comfortable and wifi worked well. The shower had good pressure and plenty of hot water. Appreciated the water filter dispenser in the lobby. Enjoyed having coat hooks on the wall for our jackets. Aside from the airplane noise, the hotel itself was quiet. Very disappointed to have 1 ply toilet paper in the washroom. Check in was probably one of the slowest we have encountered in our travels over the years (we arrived around 7 pm so not peak check in time). In the morning I waited for close to 15 minutes for the empty yogurt dispenser to be refilled after I asked them to do so. One of the rooms we booked had an empty shampoo dispenser and the conditioner was on the bathroom vanity instead of inside the shower (highly inconvenient once you are in the shower).

Moins