Crowne Plaza Atlanta Perimeter At Ravinia, An Ihg Hotel

“Newest IHG Lifetime Member”

From the moment I arrived, Daniel at the Crowne Plaza completely transformed my experience. His care, intuition, and deep knowledge didn’t just make my stay better—he made it unforgettable. He anticipated my needs before I even had to ask and treated me with a level of attention that felt truly rar… Plus

From the moment I arrived, Daniel at the Crowne Plaza completely transformed my experience. His care, intuition, and deep knowledge didn’t just make my stay better—he made it unforgettable. He anticipated my needs before I even had to ask and treated me with a level of attention that felt truly rare. What could have been a routine visit became something genuinely meaningful because of him. Daniel didn’t just provide great service—he changed the way I see hospitality altogether. Because of him, I’m not just a guest anymore—I am now a lifetime member of IHG!

Moins

“Crowne Plaza”

Room was very clean and comfortable however very hot during the day time. Seemed as though the AC couldn't keep up. My first night I went to Parkwoods for dinner and while the bar drinks were great, I ordered the Beef Shortribs Flatbread and it was horrible. It was extremely dry and had turned me o… Plus

Room was very clean and comfortable however very hot during the day time. Seemed as though the AC couldn't keep up. My first night I went to Parkwoods for dinner and while the bar drinks were great, I ordered the Beef Shortribs Flatbread and it was horrible. It was extremely dry and had turned me off. I almost didn't come back as I felt it was extremely overpriced for the quality. HOWEVER, my last night here I was not feeling up to going out and decided to try it again. Guys, I am soooo glad I did. Had GREAT conversation with the bartender Nicole. She is so knowledgeable and makes a DAMN GOOD Old Fashioned and then she suggested I try a Manhattan as it doesn't have as much sugar. HOLY MOLY THIS GIRL KNOWS!!! And the Ceasar salad I had was phenomenal!! I am so sad I waited until my last night here to come back and try again!! 5 stars all day so long as you don't get the flatbread. Haha

Moins

“Exceptional staff made our stay so memorable!”

Our stay was unforgettable in every possible way from the moment of our arrival until we departed. Matthew was able to find a requested suite for us that made our stay feel so elevated. Tyler went out of his way to cater to every request and made the impossible happen for us during lunch one aftern… Plus

Our stay was unforgettable in every possible way from the moment of our arrival until we departed. Matthew was able to find a requested suite for us that made our stay feel so elevated. Tyler went out of his way to cater to every request and made the impossible happen for us during lunch one afternoon. We saw him go to such lengths to accommodate guest's every whim. Cam was the valet with such class and enjoyment for his work. Sherritt was a magician and could load more on a cart than Houdini. Daniel and Dante did all they could to help me check out efficiently and ensured I had the food supplies I needed to hit the road home. We come each year for the Peach State ballroom dance competition and we would never dream of staying anywhere else.

Moins

“Exceptional Staff Elevates a Comfortable Business Stay”

TDLR: Stayed 4 days / 3 nights for a charity event in Atlanta. The hotel is a standout for business travelers — quiet lobby spaces ideal for virtual meetings, a surprisingly well-equipped gym, shuttle service, and breakfast included. The property is about 20 minutes from downtown Atlanta (budget $2… Plus

TDLR: Stayed 4 days / 3 nights for a charity event in Atlanta. The hotel is a standout for business travelers — quiet lobby spaces ideal for virtual meetings, a surprisingly well-equipped gym, shuttle service, and breakfast included. The property is about 20 minutes from downtown Atlanta (budget $20–$50 for Ubers), and the $90/night incidental hold is higher than expected for the category. Our room needed attention on arrival (stained sheets, dated furnishings), Wi-Fi was unreliable for calls, and a service interaction at the upstairs bar involving dirty glasses and a frustrated response from the bartender left much to be desired. We share this for management's awareness, not to diminish the overall experience. What truly made this stay was the people. Nicole at the downstairs bar is an exceptional talent. Her guest awareness, mixology skills, and professionalism are the kind you promote, not just praise. Michael, Dro, Adam, Sandy, Brooke, Milan, Marcel, and the housekeeping team all delivered warm, genuine, above-and-beyond service every single day. The staff here set a benchmark. FULL REVIEW: We arrived for a charity event at the Georgia Aquarium and were pleasantly surprised by an early check-in — we were in our room by 10 a.m. after arriving at 8:30, which was critical for work calls I had at 11:30. That kind of flexibility sets the tone for a stay, and manager Marcel delivered exactly that. He was kind, courteous, and genuinely went above and beyond from the moment we arrived. That guest-first attitude reflected throughout our entire visit. Location & Shuttle The hotel sits directly across from a mall and several shopping options, which made for easy strolling. The complimentary shuttle service — operating within a 2-mile radius and offering pickups and drop-offs at the train station — was a genuine perk. The shuttle drivers were prompt, personable, and professional; we rarely waited long. One important note for future guests: the property is approximately 20 minutes from downtown Atlanta and 30–45 minutes from the airport. Ubers ran $20–$50 per ride, so budget accordingly if you plan on exploring the city. Amenities & Atmosphere This hotel is exceptionally well-suited for business travel. The lobby has multiple quiet nooks ideal for virtual meetings — I was able to take calls without issue both during our stay and at checkout. There is a beautiful garden in the back, a gym that is far more impressive than the online photos suggest (treadmills, bikes, full weights), and a marketplace for late-night snacks. Breakfast was included with our booking and offered solid variety. Areas for Improvement A few operational notes that management may want to address: Room condition: Our suite had visible stains on the couch and stained sheets upon check-in. Housekeeping responded courteously and resolved the issue promptly, but rooms should be inspected to this standard before guest arrival, not after. The overall aesthetic of the room felt dated — the table had glass stains and the space felt dingy. A targeted refresh of furnishings and pre-arrival inspection protocols would meaningfully elevate the experience. Food & beverage hours: The coffee shop closes after breakfast, which is a miss for business travelers needing afternoon caffeine. The option for lunch service would be a strong addition. The bar closes around 11 p.m. — reasonable, though worth noting. Wi-Fi: Connectivity was inconsistent during my work calls. For a hotel that is clearly positioning itself for business travelers, reliable high-speed Wi-Fi is a non-negotiable and warrants attention. Incidental fees: At $90 per night, the incidental hold is notably higher than comparable four-star business properties. Be sure to budget for that. An Upstairs Bar Experience Worth Noting On our first evening, we made our way to the upstairs bar after downstairs team recommended ice cream from the marketplace since the kitchen was closed (we arrived past 10pm). Our interaction with the upstairs bartender, Magalina (who gave us a fake name when we asked for it after the interaction), unfortunately deteriorated when we raised a reasonable concern about the cleanliness of our wine glasses — two consecutive glasses arrived with visible stains (dishwasher residue and lipstick). When we requested a clean glass, the response became visibly frustrated: a glass was handled so abruptly that wine spilled, followed by a comment directed at us rather than the situation. While we empathize that staff may be working with equipment challenges out of their control, guest-facing conflict resolution is a core competency in hospitality — and this interaction fell short of that standard. We share this constructively so that it can be addressed through coaching, support, and re-evaluation of her placement at the bar. The Staff Who Made This Stay We want to be unequivocal: the people at this property are its greatest asset. In hospitality, it is the team that turns a stay into a memory — and this team delivered that repeatedly. Nicole — Bartender, Downstairs Bar Nicole exemplifies what exceptional hospitality looks like. From the moment we walked in, she made us feel seen and welcomed without us having to say a word — a skill that speaks to genuine guest awareness. Her mixology craft is evident; the gin and rosemary cocktail she created was so good we returned for it every night. Her professionalism, warmth, and expertise make her a standout team member who clearly elevates those around her. Nicole is the kind of associate who deserves formal recognition, advancement, and investment — she is management material. Michael & Dro — Bartenders, Downstairs Bar Both brought incredible energy, humor, and genuine hospitality to every interaction. They made us feel at home each evening and are clearly assets to the bar program. Adam — Bar Manager Adam handled our concern about the upstairs bar experience with professionalism and genuine care. He listened attentively, took action, and ensured our evening ended on a high note. That kind of responsive leadership matters. Sandy — Restaurant Manager Sandy's leadership is clearly felt throughout the food and beverage operation. The consistency and quality of service in the restaurant and downstairs bar is a direct reflection of her standards. Brooke & Milan — Breakfast Team Brooke greeted us warmly every morning and even offered a local winery recommendation outside of Dunwoody that we truly enjoyed — that kind of local knowledge and personal touch is what hospitality is about. Milan ensured our orders were accurate, timely, and delivered with genuine warmth. Both are credit to the breakfast program. We did have another server who was remarkable, however, we do not remember his nae. Marcel — Manager Marcel set the tone for our entire stay from the very first interaction. Gracious, professional, and solutions-oriented — exactly what you want in a property manager. Housekeeping Team Responsive and courteous when we flagged our room concerns. Resolved the issue quickly and maintained the room beautifully for the remainder of our stay. Final Thoughts This hotel is an excellent choice for business travelers who value a professional, amenity-rich environment and a team that truly cares. With a few targeted improvements: room standards, Wi-Fi reliability, extended food and beverage hours, this property has everything it needs to be consistently exceptional. The staff here set a standard that many hotels aspire to. We hope management takes the time to recognize the incredible team they have built.

Moins