Residence Inn By Marriott Chicago Naperville Warrenville

“Unforgettable experience in the best way possible”

Our stay at this hotel was truly exceptional. From the moment we arrived, we were impressed by the warmth and professionalism of the staff, especially Yvonne, Eli, and the rest of the team, who went above and beyond to ensure we felt welcomed and cared for. It’s the best service experience we’ve ha… Plus

Our stay at this hotel was truly exceptional. From the moment we arrived, we were impressed by the warmth and professionalism of the staff, especially Yvonne, Eli, and the rest of the team, who went above and beyond to ensure we felt welcomed and cared for. It’s the best service experience we’ve had in years. The property was spotless, and every area was well maintained. The facilities were exactly what we needed — comfortable, modern, and complete for a relaxing stay. We also appreciated the extensive breakfast options each morning, which offered something for everyone and exceeded our expectations. If we return to the area, we will absolutely choose this hotel again. Thank you for making our stay so memorable.

Moins

“Nice place for a quick stay.”

We were in town for a family event and just stayed one night here. We had a good stay. We enjoyed relaxing in the pool/hot tub when we got in, and the next morning had a good breakfast. I was impressed by the variety and little extra touches (fresh toppings for oatmeal, etc).

“A good place to stay.”

Wonderful staff. We were greeted by 2 wonderful women when we checked into the property. Check in was a breeze. I would recommend that they put a sign on the front that says lobby or check-in because we weren't too sure where to go. The lobby was clean clean and inviting. You could see the upg… Plus

Wonderful staff. We were greeted by 2 wonderful women when we checked into the property. Check in was a breeze. I would recommend that they put a sign on the front that says lobby or check-in because we weren't too sure where to go. The lobby was clean clean and inviting. You could see the upgrades they had done and done quite well. We booked a 2 bedroom, 2 bathroom suite with living room and kitchen/dining top golf package. We did not receive the top golf coupons but didn't say anything because we weren't going to use them anyway. The package was the only way that we could confirm the 2 bedroom suite. The elevators were very loud and one of the doors had a hole on the front in the metal. They were just the right size for a party of 4 with a luggage cart. Our room was so nice. One larger bedroom and one smaller, both with their own bathrooms. The entire suite was updated and very clean. The couch I believe, was built for the Flintstone and Rubble family. I know people don't spend that much time in the suites, but because of rain, we did. IT WAS AS HARD AS A ROCK! My back is paying for sitting on it still. There was only 1 bar of soap in the bedroom so the same soap used to wash your hands had to be used in the shower. An extra would have been nice. They have the refillable shampoo and cream rinse on the shower wall. I love that idea BUT, the light green writing was difficult to read which product it was. Breakfast was not so good. There was a wide variety of items but the eggs tasted funny, the sausage patties were gray and the links....not sure what to say about them! The oatmeal was watery. There was a variety of breads with your choice of butter, peanut butter, cream cheese and jam packets. There were several yogurt options. The dining area was kept clean and the staff was nice and kept items well stocked. All in all, it was a nice stay. BUT....PLEASE replace those couches!!!

Moins

“Average”

The living room is spacious, however the bedroom is a bit tight to get around the bed. Plenty of drawer space but not many hangers in the closet. There is a coat closet by the door, which would have been nice if there had been any hangers in it. The lighting is terrible in the whole suite, espec… Plus

The living room is spacious, however the bedroom is a bit tight to get around the bed. Plenty of drawer space but not many hangers in the closet. There is a coat closet by the door, which would have been nice if there had been any hangers in it. The lighting is terrible in the whole suite, especially the bathroom and sink area. The bed was not very comfortable and the couch is hard as a rock. The stopper for the sink did not fit so it wasn't possible to fill it to wash dishes. There is a large desk and it's nice to have a table and chairs for eating. The breakfast area is nice, had good selections but did run out of coffee. Overall, just average.

Moins