Hampton Inn Detroit Southfield

“Good stay”

This seems like a new hotel. There is another hotel that seems to share the same parking lot. Parking is free. If you want to park close remember that you can go to the back and use your room key to enter. My bed was comfortable. There was a snack area for purchases.

“Clean, Comfortable”

This hotel seems a good choice if you need to stay in the Southfield area. It’s newer construction and just off Highway 10 near I696. It shares a parking lot with the Staybridge Suites but there is more parking round the back of the Hampton (and your room key lets you in the rear door.) Our room w… Plus

This hotel seems a good choice if you need to stay in the Southfield area. It’s newer construction and just off Highway 10 near I696. It shares a parking lot with the Staybridge Suites but there is more parking round the back of the Hampton (and your room key lets you in the rear door.) Our room was clean, bright, and quite spacious. The bathroom was good too, although I never care for the barn door design. Give me a regular door with hinges please! It had a walk-in shower though, which is always a welcome sight. One minor grumble is that we did get a little noise come through from the next room. Nothing major, just some voices, and perhaps they were being loud. Breakfast was fine. The hot choices were a little limited, but we did get there just after a travel hockey team, so maybe they’d had all the good stuff. On arrival/check in the gentleman at the front desk was very civil, although a little lacking in bonhommie – I didn’t feel exactly welcomed, but maybe he’d had a long shift. Overall, a good place to stay if you need to be in the Southfield area.

Moins

“Some people shouldn't work the front ”

We love staying at Hampton Inns and always have a great experience!!! We had a rude start to this trip by checking in with Abdoul. He didn't welcome us in, he was very short and rude as we were checking in and started off the stay annoyed. My family I met there said they had to same experience. … Plus

We love staying at Hampton Inns and always have a great experience!!! We had a rude start to this trip by checking in with Abdoul. He didn't welcome us in, he was very short and rude as we were checking in and started off the stay annoyed. My family I met there said they had to same experience. We were having an event in their conference room the next day so we just asked if we could check it out and it seemed like it was asking him to move mountains. We dreaded the next day at 3pm when he came on the clock to work because we knew it was going to be the same attitude. I simply informed him the women's restroom was out of toilet paper, he blank stares at me and says "okay"... 3 hrs later, same bathroom, no toilet paper. Needless to say, this man should not be running the front of an otherwise great hotel! All other staff from kitchen to cleaning was amazing!!

Moins

“New Hampton Inn Some Issues”

We stayed two nights at this Hampton Hotel. We are not fond of the Hampton Hotels but due to circumstances beyond our control we stayed here with family for a Family Celebration. It looks like a very new hotel. Very modern looking. The public areas appeared clean. Abdul at the desk was very he… Plus

We stayed two nights at this Hampton Hotel. We are not fond of the Hampton Hotels but due to circumstances beyond our control we stayed here with family for a Family Celebration. It looks like a very new hotel. Very modern looking. The public areas appeared clean. Abdul at the desk was very helpful. The front desk staff was also quite good. We did have an issue with housekeeping services. There was a note with our key cards that housekeeping is done every 5 days. However, if you request either the night before or the day of, they will have housekeeping provide service to your room. We requested it the night before. When we left the next morning for our Family Celebration and returned at 3:30 nothing had been done. We went to the front desk and was told we were on the list but they had not reached our room yet. We went out again and when we returned at 8:30pm it had not be done. Please don't tell me to do something which I do and then not do your part. This is not acceptable. If I didn't want the room serviced I wouldn't have asked. I personally had two issues with the room. The toilet was so low a midget would have been happy and the bed was so high that unless you were at least 5'10" it was almost impossible to get into the bed. I am 5'1" tall. I actually injured my back trying to get into bed. If you don't mind the toilet and bed issues it is an acceptable Hampton Inn. Personally, I could not stay there again.

Moins