Hampton Inn & Suites By Hilton Rochester Downtown

“The Complete Package”

The only negative part about the stay is trying to fit all of the great things within the character limit! We wanted to visit the Strong children's museum so we selected this hotel. The museum is RIGHT ACROSS THE STREET... as in park your car, leave it there and don't have to pay for expensive ga… Plus

The only negative part about the stay is trying to fit all of the great things within the character limit! We wanted to visit the Strong children's museum so we selected this hotel. The museum is RIGHT ACROSS THE STREET... as in park your car, leave it there and don't have to pay for expensive gas! If you DO want to get out and explore Rochester and the parking lot is full when you return, the hotel has an arrangement with the museum where you can park in their garage and get your parking validated. The hotel is new, clean, and modern looking. The staff is friendly and helpful. We used the indoor pool multiple days. Breakfast had many options. There was even a live jazz band on Tuesday night. Would definitely stay again if returning to Rochester.

Moins

“Best Hampton Ever?”

This is probably the best Hampton I've stayed at. Generally "a room is a room" and you know what you're going to get with Hamptons and the like. This one definitely upped the bar. What's different? First, a lobby bar and evening restaurant. At least two nights I was there they had a trio pla… Plus

This is probably the best Hampton I've stayed at. Generally "a room is a room" and you know what you're going to get with Hamptons and the like. This one definitely upped the bar. What's different? First, a lobby bar and evening restaurant. At least two nights I was there they had a trio playing live music. There was a good crowd at night, which almost lead to a parking issue (I took the last non-EV charger space), but it was all good. The room I was in (just a King) had an LARGE balcony. There were definitely rooms without balconies, but mine had one. It was HUGE. There were two molded plastic chairs and a plastic "couch". Unfortunately, the seating was all dirty, but it was freezing or below while I was there, so I wasn't going to spend any time out there. I'm assuming they'll wash everything at some point. Speaking of cleanliness... most Hilton owned properties I've stayed in over the last two years have advertised "housekeeping every other day", and probably half of them have only cleaned my room once in a five night stay, and that only after complaining at the front desk. No issue here. DAILY housekeeping! I couldn't believe it, but it was great! My room backed up to the elevators, but I didn't hear much outside the room... no running kids or other noise. All employees were very pleasant to work with and willing to help when needed. The workout room (to me) seemed well appointed with treadmills, climbers, resistance equipment, and had towels at each of the machines. I did not use the pool, but did see it. It has a zero entry, and lots of seating around. Would DEFINTELY stay here again.

Moins

“Fantastic hotel”

Checked in just after midnight after a terrible experience with a hotel at the airport. I was thrilled to walk into a clean, nice smelling, friendly hotel. My room was spotless and the bed was comfy. The breakfast was definitely the highlight of my stay! The lobby/dining area is bright and open, an… Plus

Checked in just after midnight after a terrible experience with a hotel at the airport. I was thrilled to walk into a clean, nice smelling, friendly hotel. My room was spotless and the bed was comfy. The breakfast was definitely the highlight of my stay! The lobby/dining area is bright and open, and the waffles were delicious.

Moins

“Great except Housekeeping wanting to rush you out in the morning”

This is a new Hampton Inn and it shows. Much prettier than many of the tired ones. The location is great to visit the Strong Museum of Play. Nice pool and cute downtown area. Contactless check in and key actually worked, which is a first in a long time. Breakfast hours are longer than any othe… Plus

This is a new Hampton Inn and it shows. Much prettier than many of the tired ones. The location is great to visit the Strong Museum of Play. Nice pool and cute downtown area. Contactless check in and key actually worked, which is a first in a long time. Breakfast hours are longer than any other Hampton we've stayed in which is nice. This would have been a 5 star Hampton stay if it hadn't been ended by housekeeping pounding on the door more than an hour before checkout time while the do not disturb sign was up. When I answered the door saying we were not ready to leave yet, she was visibly annoyed. Too bad.

Moins