Red Roof Inn Leesburg

“Scott, manager is anazing”

I want to say that the manager Scott is amazing there. Today i did something stupid and regret it. I had received a text asking me to rate my experience at this hotel and the first thing that popped in my head was, either this is another scam text like all the others i get all day or someone else i… Plus

I want to say that the manager Scott is amazing there. Today i did something stupid and regret it. I had received a text asking me to rate my experience at this hotel and the first thing that popped in my head was, either this is another scam text like all the others i get all day or someone else is using my name and phone number at a hotel in a city that i dont live in. So i gave it a 1 (worst) and put a complaint saying “i didnt expect a room full of loud children during my stay. Id like a full refund' well then i called to try and get more info and the call was hanging up as soon as it would ring. I called 2 other hotels and they had no clue what i was talking about and didn’t see my number registered anywhere in their system. I then thought it was definitely a scam and i should just block the number. Well i ended up getting a call from leesburg va asking me if i was a certain person. I said no. He said well did u give a bad review on our service. I explained that i did and it was a joke and honestly i didnt think it was real. I did apologize and then ended up having a great conversation with the manager, Scott. So if anyone sees my review or complaint about the room being full of loud children it was not real. I did however have a home with 3 loud children and thought it was humerus to make a joke about it. Scott, i sincerely apologize and i hope that you can remove that awful and stupid review i made so you continue to get great business and succeed in life.

Moins

“Outstanding value”

I have status with Hilton, but I was only staying 1 night and the reviews were strong so I thought I would try it. (It was 1/2 the price of a Hilton property.). I was very pleased. Very fast check in which I appreciated. The gentlemen at the desk offered menus of places that delivered, (Also appr… Plus

I have status with Hilton, but I was only staying 1 night and the reviews were strong so I thought I would try it. (It was 1/2 the price of a Hilton property.). I was very pleased. Very fast check in which I appreciated. The gentlemen at the desk offered menus of places that delivered, (Also appreciated.) but we planned on getting a pizza at wegmans. When we got back tp the hotel with our pizza, I was sort of surprised when the gentleman at the desk asked if we wanted plates. Yes, please! So kind and thoughtful. We didn't have any of the breakfast and it didn't particularly appeal to us, but for the money, I'd stay here every time. Great location. Clean, quiet & nice front desk when we visited.

Moins

“Clean hotel with good service and reasonble price in Leesburg.”

Clean and good/friendly service, like you would expect out of a hotel, but don't seem to get anymore. The room was in excellent shape and they had maid service every day you if you wanted/needed it. We also liked that it was just far enough away from Washington DC to get in and out of the area pr… Plus

Clean and good/friendly service, like you would expect out of a hotel, but don't seem to get anymore. The room was in excellent shape and they had maid service every day you if you wanted/needed it. We also liked that it was just far enough away from Washington DC to get in and out of the area pretty quickly. Breakfast was included. Wasn't a big variety - bagels, toast, cereal, juice, coffee, yogurt and maybe a few other things that I didn't notice much. It was good enough.

Moins

“#1 Best Red Roof Inn in Region Award Winner!”

The Red Roof Inn at Leesburg, VA is Outstanding! The manager Scott is SENSATIONAL! He is very focused on exceeding your expectations of customer service. Scott is the supreme example for a manager. He is always polite, professional, knowledgeable, but mostly helpful. He took the time to analyze my … Plus

The Red Roof Inn at Leesburg, VA is Outstanding! The manager Scott is SENSATIONAL! He is very focused on exceeding your expectations of customer service. Scott is the supreme example for a manager. He is always polite, professional, knowledgeable, but mostly helpful. He took the time to analyze my stay and found the best rates to help me save money. He is a superb leader as his intense efforts at customer service are emulated by the entire staff. Everyone treats the guests as special customers with similar professional courtesy during all interactions. Their main intention is to be as helpful as possible. The hotel lobby & hallways are always very clean. Rooms are consistently immaculate, and pet friendly is their standard others would be best served to follow. It is easy to see why this Red Roof Inn at Leesburg, VA was honored as recognized as a 2024 Regional Hotel of the Year by Red Roof for its high quality rating!! Best in whole entire region! I highly recommend the Red Roof Inn at Leesburg, VA for your stay of any length!!

Moins