Hotel Agena

“Delightful Family Feel Home from Home Hotel”

I stayed here for five nights with my husband and teenage son during our recent pilgrimage to Lourdes. The hotel is spotless. The rooms are large and comfortable. There is a really lovely area where you can socialize and have a drink or cup of tea/coffee. The staff was courteous and helpful at all … Plus

I stayed here for five nights with my husband and teenage son during our recent pilgrimage to Lourdes. The hotel is spotless. The rooms are large and comfortable. There is a really lovely area where you can socialize and have a drink or cup of tea/coffee. The staff was courteous and helpful at all times. I really felt like a valued and respected guest. The only area which didn’t suit me well was the food. The meals were organized and served meticulously and promptly, and vegetarian options were catered for. However I found the lack of choice a bit of a disappointment. Nevertheless considering the time constraints on the hotel (who had to have meals served to accommodate other events) it was understandable. I would definitely stay there again and have no hesitation in giving it five stars.

Moins

“Five Star Service - Great value”

This is a well located hotel for a visit or pilgrimage to Lourdes. Even at a slow walking pace the entrance to the basilica /grotto is less than 5 minutes away. Being down at river level beside the bridge there is minimum climbing required unlike many of the other hotels. Our room was on the top … Plus

This is a well located hotel for a visit or pilgrimage to Lourdes. Even at a slow walking pace the entrance to the basilica /grotto is less than 5 minutes away. Being down at river level beside the bridge there is minimum climbing required unlike many of the other hotels. Our room was on the top floor and even though on the road, the noise was minimal, the room was fresh and simply decorated, with a modern shower / toilet. The shower was not supplied with a bath mat which would be the only improvement I would suggest. The beds were comfortable, the wardrobe is small and only a couple of shelves with a small desk area and 2 mains sockets and high speed wifi, ideally suited to stays of just a few days. The lobby area is a bright welcoming area with plenty of seating and serves as a bar and coffee area as well as having a large screen TV. For us Irish they have Irish channels for GAA and with an Irish landlady in Fionnula they are happy to switch on Irish TV. You can even enjoy a pint of the black stuff (Guinness to the rest of the world) or Bulmers while watching the match. The meals are quite good, while there is only a single set menu each day, if you do not like what's on offer, they were very accomodating in offering an alternative. My wife is dairy free and every meal they had a substitute item, which was advised in advance of serving. Jaques was very helpful in the dining room. Lunch and dinner are multi course meals, breakfast had porridge, fruit, cereals, ham and cheese tea coffee and juices more than plenty to eat. All the staff were polite and friendly, the staff we spoke with all had very good English. All in all this hotel delivers above its three star rating. When we return to Lourdes, this a where we will be staying. There is a small car park at the back of the hotel, you should probably arrange parking in advance.

Moins

“petites améliorations à prévoir”

Je viens depuis 13 ans pendant 4 jours dans cet hôtel en pension complète pour le pèlerinage de Malte. Je suis globalement satisfait, cependant 2 points devraient être améliorés: -Après le dîner, le personnel range la salle à manger et déplace les très nombreuses chaises et cela fait beaucoup de br… Plus

Je viens depuis 13 ans pendant 4 jours dans cet hôtel en pension complète pour le pèlerinage de Malte. Je suis globalement satisfait, cependant 2 points devraient être améliorés: -Après le dîner, le personnel range la salle à manger et déplace les très nombreuses chaises et cela fait beaucoup de bruit jusqu'au 2ème étage ou était ma chambre et cela entre 1h30 et 2 heures du matin.....(peut mieux faire?) -J'ai eu une chambre donnant sur un mur très haut donc pas de vue et pas de soleil, Il faudrait proposer ces chambres à un tarif un peu moins cher que les autres. Les repas sont rapides et on arrive à manger sur des plages horaires très larges (parfait pour des pélerins)

Moins

“Très bien situé mais prestation très moyenne”

L'hôtel est très bien situé et le personnel à la réception et au restaurant est très accueillant. Les chambres sont très petites et pas très propres. Aucune variétés dans les menus : nous mangeons toujours la même chose.