Hotel Mercure Amersfoort

“Dog friendly expericence!”

This was our first time taking our dog with us to a hotel. Everything was lovely for us and also our dog. The terrace of the hotel is stunning and the rooms very comfortable. I hope we can return when Covid restrictions have been eased to enjoy the indoor dining too.

“A disappointment compared to how it was”

The hotel is situated in a beautiful spot, close to the motorway and on the edge of Lake Veluwe. In the past, I stayed here often when it was still called Postiljon and Mercure. The rooms, location, and food were excellent back then. This time, the room was fine, clean, and spacious. The beds have … Plus

The hotel is situated in a beautiful spot, close to the motorway and on the edge of Lake Veluwe. In the past, I stayed here often when it was still called Postiljon and Mercure. The rooms, location, and food were excellent back then. This time, the room was fine, clean, and spacious. The beds have mattresses that are far too soft and are only 80 cm wide. The room is clean, well-equipped, with a flat-screen TV, good Wi-Fi, sufficient wardrobe space (flat and hanging), a desk, and two good chairs in the seating area. There is sufficient light, although one of the bedside lamps lacked a bulb. Next to the beds is a power outlet for charging phones, for example. There is also a kettle with tea and coffee in the cupboard. The bathroom is clean, but not very spacious. In fact, the door to the bathroom opens on the wrong side (the bathroom side), meaning the shower is closed off when the door is open. Shower water partially leaks from the shower area into the bathroom. I would rate the room, bathroom, and facilities a 7. The breakfast is vegetarian, so no fried bacon, no ham, no sausage, but vegetarian fake meat products. The boiled eggs, both hard and soft-boiled, were cold. The scrambled eggs were lukewarm and very dry but floated on some water at the bottom of the sealed pan. The vegetables were much too overcooked and mushy in their sealed pan/dish. The mushrooms were cold and the pan was practically empty. The bake-off rolls were undercooked, so they were neither crispy nor warm. The fruit was fresh and looked appealing. Furthermore, there was a sufficient choice of very standard sandwich fillings, without going into detail. I am not a vegetarian and I love a hearty, high-quality, fresh, warm, and varied breakfast; that provides a nice start to the day, especially in a hotel. Also, the cold drinks, labeled as fresh orange juice, were watery, and the term "fresh"?? After my very positive previous experiences, albeit a long time ago, this was a very disappointing visit and not worth repeating for us. Incidentally, the staff in the lobby were very friendly; there is certainly no lack of that.

Moins

“Dogs in restaurant !!!”

Stayed for 5 nights, great hotel with an amazing view across the water, really peaceful setting. Room was comfortable and clean. Good breakfast, reasonable amount of choice. Our only complaint is the bad mannered guests who insist on taking their dogs inside the restaurant spoiling dinner and br… Plus

Stayed for 5 nights, great hotel with an amazing view across the water, really peaceful setting. Room was comfortable and clean. Good breakfast, reasonable amount of choice. Our only complaint is the bad mannered guests who insist on taking their dogs inside the restaurant spoiling dinner and breakfast for other guests, I personally have a severe pet allergy, really not impressed with dogs barking and walking around shaking their fur while we ate dinner and to make matters worse one guest then allowed her large scruffy hairy hound to put its front paws on the table to be fed and lick her face, the owner got quite aggressive when another guest complained about the animal. It’s never necessary for animals to be in an public restaurant. Its a shame that this is allowed to spoil other guests stay.

Moins