Combe Grove Hotel

“What a find”

Me and my husband stayed for 4 night as part of a package I stumbled across online. The package we got was 4 nights stay, 2 for 1 on all treatment, 2 x 3 course dinner, 2 x afternoon tea and breakfast each day for a very competitive price! I must admit if I hadn't found this then I probably wouldn'… Plus

Me and my husband stayed for 4 night as part of a package I stumbled across online. The package we got was 4 nights stay, 2 for 1 on all treatment, 2 x 3 course dinner, 2 x afternoon tea and breakfast each day for a very competitive price! I must admit if I hadn't found this then I probably wouldn't pay the price however the hotel is lovely our room was lovely with a beautiful view of the ground. Unfortunately everything needed to be booked in advance which is a pain on holiday as we to be spontaneous however the place was lovely and clean. The food quality was brilliant and due to the virus a full cook breakfast was brought to or room each day at no extra cost. All of the staff were really warm and friendly. I would love to stay again in fact been already looking for a voucher for the summer

Moins

“Beautiful,luxurious stay”

Me and my partner stayed for 1 night as part of a package I stumbled across online. We had a night's stay, 1 hour treatment each, 2-course dinner and breakfast for a very competitive price! I must admit if I hadn't found this then I probably wouldn't pay the price of each individual aspect as it do… Plus

Me and my partner stayed for 1 night as part of a package I stumbled across online. We had a night's stay, 1 hour treatment each, 2-course dinner and breakfast for a very competitive price! I must admit if I hadn't found this then I probably wouldn't pay the price of each individual aspect as it does add up! I was initially a little worried as the week leading up to our trip I was contacted for my credit card details, which I had provided over a month beforehand. I was also told that my booking was only provisional because of this! Upon arrival however, there was no issue and all of the staff were really warm and friendly. Our room was upgraded and we received a welcome drink (prosecco) which we were not expecting! We stayed in the Manor House which has a lot of character, maybe the rooms in the other buildings lack this? Lovely views from our top floor room and all facilities we wanted - except biscuits with our tea if we're going to be really picky! The room smelt lovely and fresh when we arrived and in our opinion it was clear that cleanliness and hygiene is paramount to the guests. The bar is just the right size and has a limited range of drinks but enough to please everyone at the same time. The food we ate for both of our meals was excellent quality as well. I really am baffled as to why people are leaving such negative reviews when this place is full of charm. We felt very well rested after our stay and I would very much recommend it to anyone seeking a bit of peace and quiet, rest and relaxation! I love the ethos of this hotel, helping young (and older) people experience the hospitality industry. Every member of staff was so warm and welcoming you would never know who was training and who wasn't. We are in the middle of a pandemic and you NEED to book in advance if you want treatments and to use facilities. I don't see the issue with this and this would happen at ANY hotel at the moment. Combe Grove doesn't deserve a bad review because of people's unorganisation in my eyes!!

Moins

“November break”

After reading a few dubious reviews I was prepared for a disappointment but was pleasantly surprised. We had a look round Bath arriving late afternoon at the hotel down a long one way drive. Reception staff were very welcoming and explained where everything was in the main hotel. Our Travelzoo deal… Plus

After reading a few dubious reviews I was prepared for a disappointment but was pleasantly surprised. We had a look round Bath arriving late afternoon at the hotel down a long one way drive. Reception staff were very welcoming and explained where everything was in the main hotel. Our Travelzoo deal included dinner B&B and an afternoon tea, not fine dining but perfectly acceptable. All was fine, restaurant staff were friendly, helpful and courteous, the brown t-shirts were not that attractive (management decision?) The pool slots were all booked up unfortunately (book in advance?) a few brave souls were in the outdoor heated pool! Views from dining room (Orangery) and lounge were lovely over the valley. We stayed in room 20 in the annexe - large room with balcony, seating lovely views over estate. Walked from Hotel to Bath along Kennet and Avon Canal - tranquil and easy walking- took longer than we thought (3 hours) so got a taxi back (£9) visited Holborne Museum and saw Grayson Perry exhibition (fab!)

Moins

“Attention to detail”

Lovely rooms, lovely settings but to expensive for what it is. No room number signs on walls so we had no idea how to get to our room, scruffy staff, kept waiting for drink orders to long, dinner was presented like 4 star but tasted like 2 star, full English was more like half English and a chore t… Plus

Lovely rooms, lovely settings but to expensive for what it is. No room number signs on walls so we had no idea how to get to our room, scruffy staff, kept waiting for drink orders to long, dinner was presented like 4 star but tasted like 2 star, full English was more like half English and a chore to chew through, the bar area is more like a coffee shop in a cheap hostel, no lager on draft just cans for £6 each. I would have no qualms if this stay had cost £150 for dinner, bed and breakfast but it was over £300. If they could sort all the little things it could be a great place but the attention to detail is just not there.

Moins