Crowne Plaza Fiji Nadi Bay Resort & Spa By Ihg

“Beautiful resort! One of the best I have been to in Fiji!”

Being 15 min from Nadi airport we didn’t know what to expect. Generally, all the nice resorts are located at the coral coast. From the moment you enter you can clearly see this resort is 5 star, and a lot of effort has been put into this resort that is only around 2 years old. Firstly, yes airport… Plus

Being 15 min from Nadi airport we didn’t know what to expect. Generally, all the nice resorts are located at the coral coast. From the moment you enter you can clearly see this resort is 5 star, and a lot of effort has been put into this resort that is only around 2 years old. Firstly, yes airport is close, and you can occasionally hear some planes, but not to the point to annoyance. We stayed here for 6 nights and maybe heard or paid enough attention to hear around 4 planes the entire time. Resort. At this stage it's the best resort we have been to in Fiji. Being fairly new the design and layout of the place is practical and well designed. It has well maintained gardens. It's an open plan design which we love (reminds me of the resorts in Bali). It was super clean and tidy. This is not a rundown resort like a few in Fiji! The number of open spaces it has, and the amount of pools is amazing! To be honest we have travelled around to many tropical destinations around the world and the Crown has the best pools to date. The pools have a main section which is big, front infinitely pools and two super long pools on the sides - and you can access all of them! It had a kids club, adults only bar and gym also. There are multiple places to eat and drink. It also has its own night club, whisky bar and chill type lounge (which is a building of its own) Urban sugar. The resort is beach front so plenty of seating to watch the sunsets. However, I wouldn't say it's a swimming beach, but the pools make up for it. All in all an amazing modern resort. Rooms: We stayed in a 2-bedroom suite. Extremely clean! - thanks to Ana! Modern and very spacious. High ceilings. Amazing view. 2 bathrooms, 3 TV's! Rain head shower and double sink in master. Room itself cannot be faulted. Only feedback is we wish they were smart TVs so we could access Netflix for the kids. Tv channels are very limited, and even going old school with HDMI cable didn't work. Service Staff are all very friendly and welcoming. They are willing to make your stay as enjoyable as possible. We had some issues with check in and our reservation but all was sorted by the duty Mangers Calin and Sandrit who were amazing! They went over and above to resolve the issues. They made the experience at the Crown 10/10. The booking staff also (upon request) put some special treats in our room upon arrival for the kids to celebrate their birthdays - more than what we were expecting to be honest. The restaurant staff are proactive and helpful, thank you Davinna (Urban Sugar). Remember, you’re on Fiji time, so service in general (where ever you go or stay) is not fast, but I do have to say the speed at the Crown has been the fastest I have experienced to date in Fiji and I have visited 3 other times. Vibe The vibe of the resort is excellent. At the time we went (May/July) a lot of young families with kids under 5. But not noisy. We were told the resort at one stage was at 95% capacity and yet my kids were playing in the pool by themselves. There is a lot of space at this resort. As for beach club vibes, the resident DJ Zannon at Urban Sugar is amazing with his clean mashups - he really set the mood every arvo/night. Rnb and house mash ups whilst the sun sets over the ocean... priceless. I have seen a lot of DJs and I can definitely say he is amongst the best. Just perfect song section for his mash ups. Talented DJ who has worked with some well know artist, and well known himself back in AUS. Food: The quality of the food and dishes were great. The servicing sizes were large especially at the Harvest restaurant at dinner time. The buffet breakfast was great too, a lot of selection. Fresh made to order juices every morning and some of the best coffee I have had in a while (Barista made coffee was a nice surprise!) The breakfast staff were super friendly and always up for a chat, Semisi and Stella added to the great experience! The package. We booked through Luxury Escapes. The total price was great as it included flights. The only feedback is the food selection options under the package is quite limited. Breakfast and dinner was included. Breakfast was at the Harvest restaurant which was great as it was the buffet, but dinner options were only at Urban Sugar or Harvest and they had a separate Luxury Escapes menu that didn't change. So after 4 days we had pretty much tried the food we wanted to eat of those menus. More selection would be nice, even the kids got over the same food. To finish up, the resort is amazing, and if your looking for something modern with a good vibe this is the one. Don't be concerned about its location to the airport.

Moins

“Beautiful Resort”

Really enjoyed our stay here, beautiful pool areas, plenty of restaurants to try, good service, breakfast buffet is good. Lots of places to chill out and relax (when the music is at a normal volume). Sunsets are amazing too. The only complaint is the music is very loud. The rooms are quite soundp… Plus

Really enjoyed our stay here, beautiful pool areas, plenty of restaurants to try, good service, breakfast buffet is good. Lots of places to chill out and relax (when the music is at a normal volume). Sunsets are amazing too. The only complaint is the music is very loud. The rooms are quite soundproof (no issues there) but if you were thinking about a conversation at Urban Sugar on the deck watching the sun going down - forget about it. And I know some loved it but the Aqua Fit in the pool at 11:30am - extra extra loud 90s house music for about an hour which made it impossible to relax and read, or in fact listen to your own music with your ear buds. In saying that, it wouldn’t stop me staying here again one day as it’s a really nice hotel.

Moins

“Lovely Hotel, grounds and excellent for families.”

We stayed two nights as a stopover on the way to the Yasawa Islands. We travelled as a family of three adults and two children aged 5 years and a 6 month old. Overall I would rate our stay as excellent and we most certainly will return. Both the rooms we occupied were well appointed, clean and en… Plus

We stayed two nights as a stopover on the way to the Yasawa Islands. We travelled as a family of three adults and two children aged 5 years and a 6 month old. Overall I would rate our stay as excellent and we most certainly will return. Both the rooms we occupied were well appointed, clean and enjoyed a pleasant vew of the pool. One opened on to a long and attractive pool. We did feel more drinking water could have been offered but overall our experience was great. There was some noisy construction around the pool but overall is was not too disruptive. There are several swimming options and the swim up bar is excellent. The staff did their best to accomodate the 5 year olds needs which was nice and appreciated. The grounds are well maintained and interesting. The lobby attractive and, from our experience, the staff attentive. Dining was good. Urban Sugar Beach Club was an excellent choice with children. The food plentiful and tasty and the water outlook nice. We also dined at La Bottega and the meal was good quality. The standout was the buffet breakfast. Food fresh with great hot and cold options, juice bars and standout pastries (and excellent banana bread!). Nothing too much trouble. We also enjoyed being slightly out of Denarau's main hotel area and will definately revisit when in Fiji. We

Moins

“Disappointing Stay”

I was so excited to stay at this resort after reading so many great reviews but my experience here left me disappointed. The property itself is stunning, its in front of the beach, the restaurants (Urban Sugar Beach Club for example) were all great, there's several pools and even the breakfast buff… Plus

I was so excited to stay at this resort after reading so many great reviews but my experience here left me disappointed. The property itself is stunning, its in front of the beach, the restaurants (Urban Sugar Beach Club for example) were all great, there's several pools and even the breakfast buffet was fantastic. What let it down was the inconsistent service from staff. The front desk clerks made several errors while we were checking in, there were issues with laundry service and rude service towards the end of our stay which soured our moods. I have written a much more detailed review on booking.com which is where I booked the hotel. Overall i wouldn't be able to recommend this hotel.

Moins