Hotel Mühlener Hof

“L'hôtel était simple avec une ancienne élégance et localement authentique”

L'hôtel était simple avec une ancienne élégance et localement authentique, c'était très agréable. L'hôtel était bien situé avec une belle vue sur les montagnes à travers les fenêtres. L'hôtel avait suffisamment d'installations pour passer un bon moment : sauna, piscine, wellness & spa ... La chambr… Plus

L'hôtel était simple avec une ancienne élégance et localement authentique, c'était très agréable. L'hôtel était bien situé avec une belle vue sur les montagnes à travers les fenêtres. L'hôtel avait suffisamment d'installations pour passer un bon moment : sauna, piscine, wellness & spa ... La chambre était propre et confortable. Le personnel était sympathique et parlait couramment l'anglais. Le petit déjeuner et le déjeuner était excellent. Donc, l'hôtel avait une bonne atmosphère de détente, ce qui est important pour tout le monde.

Moins

“winter holidays”

Everything was ok. The rooms are clean and spacious. The wellness area is very nice, clean, peaceful. The food is excellent and very nicely served. They have a good selection of local wines. Parking is also excellent as they have a garage. There are three ski slopes nearby, the largest Kronplatz, w… Plus

Everything was ok. The rooms are clean and spacious. The wellness area is very nice, clean, peaceful. The food is excellent and very nicely served. They have a good selection of local wines. Parking is also excellent as they have a garage. There are three ski slopes nearby, the largest Kronplatz, which is approximately 20 minutes away, which is not a lot of driving.

Moins

“winter holidays”

nice location, nice staff, very nice wellness, good and clean rooms, good food, good parking area, ski room and ski boots, proximity to three ski resorts, excellent information about the events in the area, excellent information on weather forecasts

“Mixed experience, the hotel requires improvement in the maintenance and IPC, but the personnel was very helpful and the SPA area”

Hotel Review: Mixed Experiences During Opening Day Stay Arriving on the hotel's opening day, I was greeted by a cordial and accommodating staff who promptly changed our room to a twin bedroom upon request. Their attentiveness was commendable, and the reception staff remained helpful throughout the… Plus

Hotel Review: Mixed Experiences During Opening Day Stay Arriving on the hotel's opening day, I was greeted by a cordial and accommodating staff who promptly changed our room to a twin bedroom upon request. Their attentiveness was commendable, and the reception staff remained helpful throughout the stay. Room Condition: Needs Improvement Unfortunately, the room itself did not meet expectations. While spacious and reasonably maintained, it had not been thoroughly cleaned. A stale smell would have been expected and understood from a room being closed for an extended period, but visible dirt indicated that no proper cleaning had been conducted since the previous guest's stay. The bathroom, in particular, was a letdown, with a fragile shower door that seemed on the verge of falling apart and a non-functional hairdryer—though the receptionist promptly provided a replacement upon request. Dining Experience: Disappointing Hygiene The food itself was a highlight, consistently delicious and satisfying. However, the dining experience during the "gala dinner" was marred by the presence of cockroaches roaming between tables, which was unsettling and unacceptable in a food service area. This encounter raised significant concerns about hygiene and detracted from what should have been a celebratory meal. Spa Experience: Perfect Escape On a brighter note, the spa was a flawless experience, offering a well-maintained and relaxing environment that truly deserved a 10/10 rating. Overall While the staff's professionalism and the quality of the food were commendable, the lack of cleanliness, poor bathroom maintenance, and hygiene issues during dining cannot be overlooked. These initial missteps during the hotel's reopening were disappointing but fixable. I hope the management addresses these concerns promptly, as there is clear potential for this establishment to offer a much better experience. Rating: 3/5

Moins