Morino Sumika

“Exquisite Hotel”

I love the check in reception area with its beautiful bamboo garden in the background. It relaxes you instantly. I was shocked though once you enter the hotel, it leads you to a long escalator. We had a lot luggages and boxes so I was a little embarrassed that the staff incluiding a old lady had to… Plus

I love the check in reception area with its beautiful bamboo garden in the background. It relaxes you instantly. I was shocked though once you enter the hotel, it leads you to a long escalator. We had a lot luggages and boxes so I was a little embarrassed that the staff incluiding a old lady had to carry our shopping bags all the way up by stairs, which was next to the escalator. The staff were extremely helpful including the receptionists. The reception was on the second floor. The outdoor onsen is very relaxing as you are looking at the forest. The check on area was for both men and women so it was a bit confusing, ladies onsen was upstairs. We were guided to the room and the staff was trying her best to explain everything in English. The dinner service staff could not speak English and there was no English menu for the dinner served. The food was of average quality. We wanted to drink the sake we brought and the corkage charge for 3000 Yen and they could not even serve us properly. They gave us a tall wine holder that cannot put ice. We later told them to change it to a container that is wider. The bellhop was very helpful and managed to help us squeeze all the 5 lugguages and 4 carton boxes into our car at check out.

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“Kagaonsen voyage”

Bonne nourriture délicieuse d'Onsen. Ils ont vraiment bien préparée mon repas végétarien Requested. Le plus déçu il n'y a pas de wifi à l'intérieur de la chambre, mais on peut avoir le Wifi dans le salon. Mais dans l'ensemble, j'ai vraiment apprécié ce séjour dans Morino Sumika

“Il pourrait être mieux”

Ils ont des chambres magnifiques dans les montagnes, les plus belles chambres Nous avons vu au Japon, et de loin. C'est un style d'un ryokan grand hôtel. Grand bâtiment avec de nombreuses chambres, moins confortable. Cependant, nous avons été déçus que la nourriture n'est pas génial. Onsen couvert … Plus

Ils ont des chambres magnifiques dans les montagnes, les plus belles chambres Nous avons vu au Japon, et de loin. C'est un style d'un ryokan grand hôtel. Grand bâtiment avec de nombreuses chambres, moins confortable. Cependant, nous avons été déçus que la nourriture n'est pas génial. Onsen couvert est bon, mais Onsen extérieur est vraiment pas bon, c'est en fait couverts par des stores, pas de vue du tout, donc juste une extension de Onsen couvert. ET, il n'y a pas internet !

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“A beautiful onsen hotel”

This is a beautiful onsen hotel. Big garden, long walkway just like staying in a forest. Our room is huge, facing a garden directly and come with a massage chair. We like the room very much and enjoying walking around the hotel to take photos. However, there are 2 areas need improvements: 1: The b… Plus

This is a beautiful onsen hotel. Big garden, long walkway just like staying in a forest. Our room is huge, facing a garden directly and come with a massage chair. We like the room very much and enjoying walking around the hotel to take photos. However, there are 2 areas need improvements: 1: The blankets provided at night were too heavy. It somehow affected the sleeping quality. 2: The kaiseki dinner taste was just average. The hotel chef needs improve his/her cooking skills. Hope this hotel can making efforts to improve the food taste.

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