Vitalhotel Glocknerhof

“Great Value and Location! Breakfast, Sauna and Parking are a plus!”

Location: This hotel is in an excellent location with beautiful views out of every window. It is located just 10-15 drive from the town of Kaprun (Kitzsteinhorn/Gipfelwelt 3000) and less than 5 minutes from the smaller resort, Zell am See I believe is the name. The bus stop is located within walki… Plus

Location: This hotel is in an excellent location with beautiful views out of every window. It is located just 10-15 drive from the town of Kaprun (Kitzsteinhorn/Gipfelwelt 3000) and less than 5 minutes from the smaller resort, Zell am See I believe is the name. The bus stop is located within walking distance to the hotel, just across the street and to the right (very convenient). My husband, two dogs and I stayed here over the Christmas weekend. During the day we would snowboard and in the evening we would have dinner and relax at the wellness center. There are plenty of great food choices within walking distance of the hotel but our favorite was just a short drive to Kaprun at a restaurant called Dorfstadl Schi Alm. I will mention there is a church located near the hotel which has a beautiful bell that rings every hour and half hour. It's beautiful the first few times and does not ring during the late evening/night. However, if you are trying to sleep in past 8:00am, good luck. I didn't mind it so much but it could bother light sleepers or those that enjoy sleeping in. Wifi: There is no wifi in the rooms or so that's what my husband had mentioned but I had no trouble using the wifi from the reception area (we were on the second floor right above the reception area, room 212). I am unsure if it works that well for others not located above or near the reception area but that may pose a problem for some folks. Breakfast: Breakfast is marvelous, it's a beautiful presentation of typical German/Austrian foods, fruits, breads and even American foods (corn flakes, cinnamon toast crunch, eggs, bacon and even peanut butter). Something for everyone is offered at breakfast and a wide varied of beverage choices are offered as well. Every morning they bring a small info booklet with weather, activity info, local events and a "joke of the day" to your table with your coffee. It was very helpful to know what activities were being offered in the area, especially the free ones. Parking: Parking is free and in a secure gated area. Plenty of parking spaces available just remember to take your hotel key with you as this also serves as the key to the parking lot. Wellness Center: Love...love...loved it! The hotel offers two saunas and a Turkish bath room (I believe that's what its called). The wellness area is only open from 4-8pm in the evening. An outdoor swimming pool is also available. There were a few hotel guest swimming and exercising in the pool but us Americans just weren't brave enough to bear the cold. We really enjoyed the wellness/sauna area and it was very relaxing. Just what I needed after a cold/exhausting day on the mountain. Overall: Hotel was very clean and the staff were all very friendly. I believe this is a family owned business. Our room was a good size, the bathroom was nice and our puppies (almost 2 y/o) enjoyed their stay as well. Almost forgot to mention the large grassy area by the pool. We took our pups out there a few times to use the potty and to play ball/fetch with them. They loved it! Glad we were able to find a pet-friendly hotel. All in all we very much enjoyed our stay here and would recommend it to others.

Moins

“Some good , some bad ”

The Hotel has a great location , you have shops and restaurants all around and there is a 10 min walk to the see. We had an appartment on two floors with 2 bedrooms,( upper floor)one livingroom with a small kitchen( lower floor) , 2 bathrooms with separate toilets( one on each floor) . The kitchen… Plus

The Hotel has a great location , you have shops and restaurants all around and there is a 10 min walk to the see. We had an appartment on two floors with 2 bedrooms,( upper floor)one livingroom with a small kitchen( lower floor) , 2 bathrooms with separate toilets( one on each floor) . The kitchen has a dishwasher, small frige, microwave, small stove with 2 burners , plates, tableware and glasses. For the price you pay for this appartment I must say a lot of things are outdated like the tv, there are 3 , one in each room but they are really old the ones in the bedrooms are so small you can't even see much from bed. The couch in the livingroom is also really old and full of stains and also has a funky smell in some places, one of the showerheads was broken , so we actually had only one shower in a 4 person appartment. On the up side there is no mold that I could see or feel, I am alergic to mold, so had no problems there. Room was really clean and big with lots of storage space for luggage and clothes. Breakfast was included in the price and was various, something for all tastebuds, even some sparkly wine. The parking is free and very spacious and safe! Our terrace leads directly to the pool so that was a huge plus and I would recommend it to anyone with kids because it makes things soooo much easier! The water was really clean and warm( the pool is slightly heated) and the pool has a decent size , there is not much action at the pool , in august in high season at 30 degrees outside there where never more then 10 people ! The kids pool is not more then 4 square meters and about 10 cm deep so not really a pool. Right next to the hotel is a church that talls it's bells every 15 minutes, was really annoying at first, everytime I dosed off on the terrace I would get a small heart attack but you eventually get used to it, good thing it stops at about 8 pm .Also if you are here with toddlers the steps between the floors might stress you out but there is a door to the livingroom that can be locked. The appartment door can only be opened with the chipkey from the outside so you can lock yourself out and there is no way of locking it from the inside so your toddler can easy open it and just walk out! There is a playground outside in the yard also old and outdated and one inside that we never saw, so can't say about that one. All in all a good experience but for the money you pay for the appartment I would expect a little bit more!

Moins

“Not 4 stars”

Location: Good for skiing, as the skibus has a stop close to the hotel and the nearest lift is only one stop away. If you leave your equipment in a locker at the ski lift, you can walk there in about 10 minutes time. Spa area: Nicely done but the Ruheraum really needs a door to actually make it … Plus

Location: Good for skiing, as the skibus has a stop close to the hotel and the nearest lift is only one stop away. If you leave your equipment in a locker at the ski lift, you can walk there in about 10 minutes time. Spa area: Nicely done but the Ruheraum really needs a door to actually make it quiet from the showers and from the pool guests. If you go after 18:00 it's quite/very quiet though. Some unsupervised kids threw snowballs after my wife when she was doing laps in the outdoor pool. Unacceptable. Suggestion to the hotel: Ban unsupervised children from the spa-area! And consider separating pool access (better separation between zones - and kids). On one occasion we caught a Polish guest with his hands in the pockets of our bathrobes provided by the hotel, hanging outside the sauna. Strong suggestion to the hotel: Get some lockers for the guests so nobody has anything stolen. Rooms: We stayed in room 103 which was in the hallway so you could hear people on the stairs and in general I could hear the neighbors both next door and above quite clearly. Dated but not worn decor. Bathroom is of a good size and has a large towel drier we used for or wet ski gloves etc. and there are loads of closet space. No wireless internet in rooms which to me is a huge drawback. Bring long Ethernet cable for laptop. There is WiFi in the reception and in a corridor in the cellar but it is very slow On the Sunday, housekeeping asked if we wanted our room cleaned which we found strange (of course we want our room cleaned every day when staying in a hotel. The hotel has a ski-room only accessible by the guests. Nevertheless, my wife's skis were taken one day and we had to rent skis and wasted many hours getting hold of our insurance company back home. In the evening they were returned but we kept them in the car until we had bought a lock for them. The hotel reimbursed the cost of renting skis, but here's another strong suggestion to the hotel: get a locker for every room so equipment is safe! Meals: We had half board with a good breakfast buffet. We were only two and were throughout the week sharing a table with two other guests. Luckily they were somebody we could talk to, but the hotel should really consider giving each family their own separate table. Dinner buffet was acceptable in quality but occasionally some of the dishes were not replenished. In the bar, smoking was allowed despite a no-smoking sign over the door. Also, in the bar, the owners dog was walking around. It didn't bother us, but I imagine it would bother some. Staff: Friendly and accommodating (except we would have appreciated some more proactivity when our skis were missing). Some guests had kids running around the restaurant but the staff stopped them and asked the parents to "control" them. Huge plus in our book! The owner most often seemed annoyed. General: Not a 4-star by any standards but rather a 3-star. I am sorry to say that we had too many accidents/incidents happen here to want to come back.

Moins