Mercure Living Putrajaya

“An exceptional 5-star experience from start to finish.”

From the moment we arrived, we were welcomed with genuine warmth and impeccable professionalism. The level of service throughout our stay was nothing short of outstanding—every detail was thoughtfully attended to, and every interaction reflected true hospitality at its finest. The team went above a… Plus

From the moment we arrived, we were welcomed with genuine warmth and impeccable professionalism. The level of service throughout our stay was nothing short of outstanding—every detail was thoughtfully attended to, and every interaction reflected true hospitality at its finest. The team went above and beyond to ensure my family and I felt not only comfortable, but truly valued and honoured. Their attentiveness, grace, and commitment to excellence elevated our entire experience and made our stay both seamless and memorable. It is rare to encounter such a high standard of service delivered with such sincerity. This was luxury in its truest form. Our heartfelt thanks to the entire team at Mercure Living Putrajaya — we look forward to returning and will highly recommend this hotel to anyone seeking a refined and exceptional stay.

Moins

“A very nice hotel apartment staycation place with affordable room rate in the heart of Putrajaya”

A very nice hotel apartment staycation place with affordable room rate in the heart of Putrajaya connected to Alamanda Mall. Very comfortable home not too far away from real home with nice bed, shower, breakfast, kitchen set, pool, laundry facilities, gym that can make your stay more memorable. It … Plus

A very nice hotel apartment staycation place with affordable room rate in the heart of Putrajaya connected to Alamanda Mall. Very comfortable home not too far away from real home with nice bed, shower, breakfast, kitchen set, pool, laundry facilities, gym that can make your stay more memorable. It is suitable for corporate meeting or events as well. Thank you so much Ms Aida for efficient check in process and complimentary room upgrade, Mr Amirul Hamdan for reconfirming my booking, Mr Jonas Ong for welcome amenities and to all Mercure Living Putrajaya staffs for great services and hospitality.

Moins

“Décevant à l'arrivée puis tout s'est bien passé”

A l'arrivée rien n'allait: appartement sale, tables crasseuses et collantes, cheveux sur le sol de la salle de bains, à s'interroger si le ménage avait été fait; mais aussi: forte odeur de "plastique", coffre fort en panne, machine à laver qui se coupait toutes les 2 minutes. On parle d'un Mercur… Plus

A l'arrivée rien n'allait: appartement sale, tables crasseuses et collantes, cheveux sur le sol de la salle de bains, à s'interroger si le ménage avait été fait; mais aussi: forte odeur de "plastique", coffre fort en panne, machine à laver qui se coupait toutes les 2 minutes. On parle d'un Mercure quand même! Bref, changement de chambre demandé. On peut souligner la réactivité du chef de réception qui a bien compris les causes de notre irritation. Pas de problème dans la seconde. Petit-déjeuner buffet de grande qualité. On s'est régalé. Au même étage (le 3ème) que la salle de petit déjeuner, on trouve un supermarché, original et surtout très pratique. En traversant la rue, on découvre un mall, avec pleins de restaurants ce qui est idéal car à Putrajaya rien ne se fait à pied, c'est trop étendu. L'application Grab (équivalente à Uber) est d'un secours précieux pour se rendre sur les sites de visite (mosquée rose, parc botanique, etc.) ou aux points de départ (bateau touristique, gare routière).

Moins

“A Mercure Circus show”

This property presents itself as Malaysia's first "living concept" hotel—essentially fully-equipped serviced apartments occupying the tallest building in Putrajaya. On paper, it's impressive: spacious rooms with full kitchens, washing machines, and modern furnishings, all connected directly to Ala… Plus

This property presents itself as Malaysia's first "living concept" hotel—essentially fully-equipped serviced apartments occupying the tallest building in Putrajaya. On paper, it's impressive: spacious rooms with full kitchens, washing machines, and modern furnishings, all connected directly to Alamanda Shopping Mall. But here's where things get messy. This isn't purely a hotel—it's a mixed-use building that also houses residential condominiums, and therein lies the fundamental problem. You're competing for elevators, pool space, and gym access with permanent residents who treat the place like their personal playground. Add to that the influx of budget-conscious regional travelers during peak seasons, and what you get is an overcrowded, chaotic environment that feels more like a bustling apartment complex than a relaxing hotel. While the concept is solid and pricing is reasonable, the execution falters in ways that seriously diminish the guest experience. LOCATION:The location is not too bad, if you choose to stay in Putrajaya. You're literally connected to Alamanda Putrajaya via a walkway, which means food and shopping are never a problem. The hotel sits within the Shaftsbury retail complex, so there's immediate access to McDonald's, Starbucks, and other F&B outlets. It's about 20-25 minutes from KLIA, making it decent for transit stays. The flip side? Putrajaya itself is quiet—some would say too quiet. If you're expecting vibrant nightlife or bustling streets, look elsewhere. This is government territory, sterile and planned to a fault. DINE + DRINK: They have a nice Lobby Cafe serving good Coffee, and soft beverages. Didnt have a chance to try out their restaurants. ROOM: We stayed in Room 3108, which was a one-bedroom apartment , so this review is based on that; SIZE: Spacious enough for 2 adults with a nice living room, dining area, full sized kitchen, and a nice bedroom; VIEW: sweet view of the cityscape and the rolling hills at a distance ; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part of putting us to sleep; BATHROOM:Good sized bathroom with a Stand-in shower; TOILETRIES: lovely spa quaility toiletries by ELEMENTAL HERBOLOGY brand! FACILITIES: THe Gym was a big disappointment. THough i had booked this place for the fitness center, a lot of machines werent working, the airncon was non-functional (and the place was hot like a sauna), and the TV never worked! The Swimming pool is pretty huge and balinese style but the sad part is it is mostly packed with a big crowd, especially ones who dont have a good pool etiquette! SERVICE: Friendly staff that cared for all our needs with a smile and made us feel at home and well taken care of. HOW WIRED YOU WILL BE: Free Wi-Fi that was SUPER SLOW. SO beware if you are planning to do any serious work or meetings while staying here! Big Smart TV dishing out a good variety of channels spanning sports, news, music, movies, and entertainment in multiple languages

Moins