Watercress Hotels

“Had a good experience”

The prices of food, transportation and exchange rates are aligned with street value. Additionally, the food was great. Customer service was hospitable. I personally didn’t appreciate the fact that additional 2000 niara was charged on every delivery of food at the room even when the client is not we… Plus

The prices of food, transportation and exchange rates are aligned with street value. Additionally, the food was great. Customer service was hospitable. I personally didn’t appreciate the fact that additional 2000 niara was charged on every delivery of food at the room even when the client is not well to go downstairs

Moins

“The best hotel staff in Nigeria!”

The room was clean, modern and had a powerful air conditioning unit! A small fridge, safe, flat screen tv & everything was ultra modern. Bathroom was pleasant also. Breakfast room was nice but could have had a few extra vegetarian options. Lounge singer poolside was very relaxing in the evening. O… Plus

The room was clean, modern and had a powerful air conditioning unit! A small fridge, safe, flat screen tv & everything was ultra modern. Bathroom was pleasant also. Breakfast room was nice but could have had a few extra vegetarian options. Lounge singer poolside was very relaxing in the evening. One reception staff member made my trip by his warmth, friendliness, humour and his ability to sell the hotel to me as a possible for my companies business conference hotel destination next year! I would employ him in my company in a heartbeat and fasttrack him too! One slight disappointment was the security at the gate. They were not warm and were more interested in conversations with themselves instead of acknowledging their customers. Please do not let that put you off though. I will be back there shortly.

Moins

“Not a place to stay in ikeja”

I don’t think this place is that good and seems to be very old and not maintained that way. The restaurant staff is not cooperative and charges you extra if not careful. Food is not good. Breakfast is useless unless if you are local and taste for local food. I don’t recommend this place never

“Safe and clean hotel with Courteous Staff”

I stayed at the Watercress Hotel for 10 days during Christmas 2018 holidays. Security: The hotel is very safe; gated and has 24 hr security personnel posted at the gate.They checked our trunk of our car every time we returned. Location: My husband selected this hotel because of its central locati… Plus

I stayed at the Watercress Hotel for 10 days during Christmas 2018 holidays. Security: The hotel is very safe; gated and has 24 hr security personnel posted at the gate.They checked our trunk of our car every time we returned. Location: My husband selected this hotel because of its central location. I loved it's close proximity Murtala Muhammed International Airport. It took us 15 minutes with traffic from the airport to get to the hotel; that is a blessing when you arrive late after an extremely long flight. The Hotel is also 5 minutes from the Ikeja City Mall which has many stores and restaurants inside;including the Shoprite supermarket to grab essentials. The food in the Hotel is very expensive and portions were small so we visited the Ikeja City Mall very often for most of our meals for restaurant variety and prices. The pool area was nice but i did not like how open it was to the gate. I went down for a swim late in the evening the staff thought I walked in off the street to use the pool so they kept peppering me with questions. The pool area needs to be closed off to the public at a certain time and barred off with a gate or gate arm. Staff: We received great customer service from the staff who were friendly, polite and accommodating in meeting our needs. Rooms: The rooms were clean for the most part but needs updating. Housekeeping came daily to freshen our room.The bathrooms lacked counter space for a our toiletries and mirrors were brown stained and need replacing. the shower needs re grouting because even after housekeeping leaves it still looks dirty; makes you want to use flip flops to take a shower. Rooms do not have ironing boards or irons to iron garments: laundry service will do it for you for a fee. The beds were comfortable enough and clean but the sheets and comforters had holes and pillows were brown stained. It would be nice to have an electric outlet converter in at least one of the outlets to charge your electronic devices. Food: Room service had a limited menu because many things were not available. Our room included free breakfast buffet but it was the same offerings every morning: eggs, mackerel, potatoes, fruit, tea or coffee so days of the same we went elsewhere for breakfast for a change.Almost everyday at breakfast there was an disgruntled guest arguing about paying for water and the price they charged. So that's why we ate out many days .FYI the street food a block away from the hotel is pretty tasty and extremely cheaper that the hotel. The staff were friendly and we happy to meet our needs.The lovely Christmas decorations that greet you in the lobby were nice and the lobby looks newly modeled but the rooms need work. My only dislikes were the bedding and bathroom needing replacing and updating and the over price food and water. I guess that is to be expected for hotel.

Moins