Resort Ambient

“The need for a soundproofing”

The resort looks great, as a genuine Austrian guesthouse, even the restaurant's name Eddelweiss suggests this. Instead of all this, they can pay more attention to small details, such as, not placing the rooms near the reception, because of the high traffic, tourists do not sleep well. Yes, the AC… Plus

The resort looks great, as a genuine Austrian guesthouse, even the restaurant's name Eddelweiss suggests this. Instead of all this, they can pay more attention to small details, such as, not placing the rooms near the reception, because of the high traffic, tourists do not sleep well. Yes, the AC cooler positioned on the outside wall makes more than subtle noise and it is impossible to not hear during sleep. If someone at the reception desk coughs it feels like the door amplifies the sound. We paid the same amount of money as the other rooms and I think we have equal rights. The rooms near the reception could very well be made technical rooms, but the owner wanted to take full advantage of the opportunity to make an extra income. From my point of view it spoils its image for free because the resort looks good.

Moins

“very comfortable, lovely pool, made to feel welcome”

My family and I had a lovely few days in this hotel..we had a lovely room facing the lovely mountains, so the view in the morning from the balcony was very enjoyable. The room was very comfortable, good beds, enough space, clean bathroom. Could do with more tea and coffee sachets and milk as by a c… Plus

My family and I had a lovely few days in this hotel..we had a lovely room facing the lovely mountains, so the view in the morning from the balcony was very enjoyable. The room was very comfortable, good beds, enough space, clean bathroom. Could do with more tea and coffee sachets and milk as by a certain time we could not get any from downstairs as everything seemed completely shut. Restaurant doesnt serve until late..that was our only problem..and if you are eating there, do mention it because if you don't we found that they close earlier than advertised..we had to find somewhere else to eat after our day out..believe me, nothing open in the village , we had to go further afield. One afternoon, we decided to have a rest and not go out so we used the swimming pool indoors. we had a fabulous time, the pool to ourselves , One of the staff popped music on in the pool area..so we had our own pool party effectively..it was really good fun..for that alone, Im sure the children would want to return . There is a lovely pool outside, but the time of year we went the pool was closed . Even though we had fabulous weather it would have been too cold to attempt outdoor swimming anyway. The breakfast was average..I think in the future if staying I would be tempted to see if there is an alternative idea in the village as there never seemed to be enough of anything for everyone staying..it did seem to be too much to ask for bread for toast or an egg or a sausage..it seemed to be an invonvenience to ask for the staff...that was mainly the only problem at the hotel was the restaurant..a shame..otherwise everything else clean and comfortable and very well located. As others mention in reviews..very nice but definately not 5 star..more 3.

Moins

“Very good, but not excellent”

A weekend with family and friends in a very nice location. Everything was nice, but definitely not a 5*. Nice location, very nice decorated and room amenities were there, including the full mini bar. Playlist all over the location was just relaxing and perfect. Very attentive staff (some minor aspe… Plus

A weekend with family and friends in a very nice location. Everything was nice, but definitely not a 5*. Nice location, very nice decorated and room amenities were there, including the full mini bar. Playlist all over the location was just relaxing and perfect. Very attentive staff (some minor aspects can be also improved). However, there were details, easy to be covered in order to be a 5*. Towels (more than 1) in the suit were with holes in it (unacceptable), only 1/3 of the TV channels working. A very small part of the staff was using uniforms (a must have in a 5*). In various visits to the reception the person attending was sitting down. Staff was taking cigarettes breaks next to the kid's playground, on an alley. These observations should be seen as constructive criticism to the management and not necessarily bad, but improvements for the future.

Moins