Delta Hotels Bexleyheath

“Consistently Excellent Service”

I’ve been staying at the hotel for an extended period and it’s been a very positive experience overall. The rooms are comfortable, the atmosphere is welcoming, and the staff across the hotel have always been friendly and helpful. One highlight for me has been the bar area. It’s a relaxed place to u… Plus

I’ve been staying at the hotel for an extended period and it’s been a very positive experience overall. The rooms are comfortable, the atmosphere is welcoming, and the staff across the hotel have always been friendly and helpful. One highlight for me has been the bar area. It’s a relaxed place to unwind in the evenings and the service has consistently been excellent. Dinesh in particular deserves recognition. He’s always welcoming, attentive, and genuinely makes guests feel looked after. Service like that really adds to the experience of staying here.

Moins

“Home away from home”

This is a wonderful hotel. The staff are a great team and work together like a family all caring for the guests. Bar staff are amazing. Nothing is too much trouble. Dinesh, Trisu, Logan, Andrew, Ella and Alice are a pleasure to see every night. They stop to chat, always check our meals are satisfac… Plus

This is a wonderful hotel. The staff are a great team and work together like a family all caring for the guests. Bar staff are amazing. Nothing is too much trouble. Dinesh, Trisu, Logan, Andrew, Ella and Alice are a pleasure to see every night. They stop to chat, always check our meals are satisfactory and make us welcome. For the most part the music is good but a bit repetitive. A good variety of meals Debbie, Manju and Sue are lovely at breakfast and the buffet was sumptuous. Reception staff are excellent. They are all knowledgeable and kind and work hard to ensure all needs are met, queries dealt with and in the event of a problem they are proactive at solving issues. MaryAnn in particular has been an angel to my mum when she has had queries. Cleaning staff are all efficient and kind. Oksana and Donetta are very helpful and especially quick. All cleaning staff take care around our property and make sure we are tidy and clean everyday and are generous with water, coffee, towels etc

Moins

“Décevant”

Ménage effectué chaque 3 jours ainsi que le réapprovisionnement de thé et café. Parking limité même s'il y a un parking public à proximité. Personnel moyennement attentionné. Pas au standing des hotels Mariott. Hôtel bien placé dans la ville.

“Disappointing”

We stayed here in February 2026 visiting family that live nearby. We have stayed here many times with no problems in the past. We requested a ground floor room with a fridge as we both need to refrigerate medication. Unfortunately for whatever reason we couldn’t be accommodated on the ground flo… Plus

We stayed here in February 2026 visiting family that live nearby. We have stayed here many times with no problems in the past. We requested a ground floor room with a fridge as we both need to refrigerate medication. Unfortunately for whatever reason we couldn’t be accommodated on the ground floor room with a fridge something that was never an issue before! How a fridge couldn’t have been moved from another room is beyond me it’s not rocket science!! So we took a third floor room with a fridge. The room was a lot smaller than what we have had before but the real problem was the draft coming from the window especially as a couple of the days where extremely windy we had to keep the curtains shut!! We reported this several times & nothing seemed to have been done. The duty manager said the maintenance man went up 3 times but couldn’t find a problem I don’t know how because the room was freezing! If Stefan was there this would have been dealt with on the first day! The hotel is very tired & could do with some TLC the entrance has potholes the whole way along with smashed glass on the front porch!! The only good thing I can say is it has a decent bath.

Moins