The Harrogate Inn - The Inn Collection Group

“A wonderful experience”

We have just had 4 of the best nights ever here at the Harrogate Inn.Our Superior Bedroom had all the facilities you could wish for.Had breakfast each morning and Dinner on 2 evenings and the food was excellent. We were on the ground floor and the decor was super.Finally thank you to your very frie… Plus

We have just had 4 of the best nights ever here at the Harrogate Inn.Our Superior Bedroom had all the facilities you could wish for.Had breakfast each morning and Dinner on 2 evenings and the food was excellent. We were on the ground floor and the decor was super.Finally thank you to your very friendly staff who were all polite and helpful. Thank you for an excellent wedding anniversary stay We will be back soon.

Moins

“Harrogate Inn”

This is our 5th stay at the Harrogate Inn, last time was in november and the lift was not working.We were told they were going to replace the lift. Went 28th April and the lift is STILL out of order!!......as a disabled person who walks with a stick and is 75 years old this is a disgrace. Asked a m… Plus

This is our 5th stay at the Harrogate Inn, last time was in november and the lift was not working.We were told they were going to replace the lift. Went 28th April and the lift is STILL out of order!!......as a disabled person who walks with a stick and is 75 years old this is a disgrace. Asked a member of staff when the lift is going to be replaced they just shrugged their shoulders. If you are a disabled person be aware theres no lift only very steep stairs to combat yes theres three sets of stairs to the first floor then another two sets to the second floor. We like the Hotel but wont be returning until the lift is replaced or at least working. we found the staff to be polite and helpful but the lift issue is out of their control. Also on the first floor the light sensors need attending to as they dont pick you out quick enough and you open the fire doors into darkness, this is a safety issue.

Moins

“Nice public rooms but bedrooms need refurbishment.”

Nice looking bar and restaurant. Breakfast is plentiful but basic. Rooms slightly tatty, could do with a refurb. Not enough car parking spaces for the size oif hotel.

“Disappointing Stay”

My wife and I stayed for one night after visiting the yorkshire flower show. We paid £149 for a superior double. Check in was at the Bar and was quick and efficient. The bar area and dining are care are lovely and have a vintage feel. Then it goes down hill. Everything else is dated and in need… Plus

My wife and I stayed for one night after visiting the yorkshire flower show. We paid £149 for a superior double. Check in was at the Bar and was quick and efficient. The bar area and dining are care are lovely and have a vintage feel. Then it goes down hill. Everything else is dated and in need of some TLC. Carpets are old and worn. The lift is out of service, and appears to have been for some time by looking at other reviews. The halls are dark and uninviting having motion sensing lights in an attempt to save energy. The room was large, but that is about the only positive thing about it. Decor was uninspiring. Walls had scuffs and scrapes. Carpet was old and poorly fitted. The bed was large made of 2 halves with a hard ridge down the centre. Hard and uncomfortable There was lots of dust on the floor along the walls. There where cracks all around the windown frames. Patched cracks in the ceiling. And the front of the drawers in the dressing table had marks on them. On a positive side. The bathroom was large with a bath and separate shower and had plenty of hot water. Though it isn't within the control of the hotel, the area was very noisy at night with boy racers having a go.

Moins