Clarion Cedar Court Huddersfield Hotel

“Setting the scene the right way”

Whilst staying over in Huddersfield for work I have made good use of the restaurant in the Cedar Court hotel and always found it to be a great experience, but this evening has taken it beyond that. Damon welcomed me when I arrived and was warm, friendly and polite. Kyle at the bar was also very ki… Plus

Whilst staying over in Huddersfield for work I have made good use of the restaurant in the Cedar Court hotel and always found it to be a great experience, but this evening has taken it beyond that. Damon welcomed me when I arrived and was warm, friendly and polite. Kyle at the bar was also very kind and friendly when he brought the drinks. Chantelle checked in with me during the meal making sure I was comfortable (the doors were open and she was worried about the breeze, but it was very refreshing on a warm evening!) The star of the show was Olivia who made the experience turn from a good meal to an amazing way to start off my night shift. She was caring, friendly, professional and efficient (I've no idea how she could carry so much at once!). It's a busy and stressful time at work at the moment with all the changes happening on the railway in Huddersfield, but she has really started my evening on the right vibe so I've no doubt tonight's shift will be a breeze! The food was impeccable as always. Tonight was the hot honey wings followed by q cajun butterfly chicken and it had sated a strong spice craving perfectly. My daughter is very jealous of the chips so I'll have to stop by when we're driving past sometime so she can try them herself! Tonight was a stark contrast to another experience I had recently at another local hotel when Cedar Court was fully booked. My experience there was so bad that it took me several days to stop thinking about it. I've always had an easier time calling out the good than the bad though! Thank you everyone. You're an amazing team and I truly hope you are all proud of what you do and receive the recognition you deserve. I wish you all the best. ❤️

Moins

“Excellent stay”

Fabulous friendly staff ..Megan and a wonderful Polish barman were so kind and attentive to us .... business day for the BBC but it could not have been better .

“Good night sleep”

Lovely view out of my window, and a great night's sleep, no disturbance or noise! However that was the only highlight of the stay. No staff upon my arrival , when I started self check-in, he arrived, Smelly carpet in room from mould or damp or general wear n tear. Television signal poor ,channel ke… Plus

Lovely view out of my window, and a great night's sleep, no disturbance or noise! However that was the only highlight of the stay. No staff upon my arrival , when I started self check-in, he arrived, Smelly carpet in room from mould or damp or general wear n tear. Television signal poor ,channel kept dying. No staff at dinner reservation, long delay after breakfast produce below par not quality. A little more money should be spent on sausages and bacon. And train the staff, that they should always be present in a hospitality setting. Lack of inclusvity and diversity amongst staff- not representative of, the diverse makeup of Huddersfield.

Moins

“5/5 but breakfast is cold.”

The establishment is great in nearly every way. Clean, quiet rooms. Comfy bed. clean showers. The staff are friendly. The breakfast being colder than room temperature is a major let down, especially considering we need to pay extra for that. There's never any excuse for cold buffet - ever. If this … Plus

The establishment is great in nearly every way. Clean, quiet rooms. Comfy bed. clean showers. The staff are friendly. The breakfast being colder than room temperature is a major let down, especially considering we need to pay extra for that. There's never any excuse for cold buffet - ever. If this is improved, my stay would have been perfect. Hopefully this issue about cold breakfast can be utterly resolved in under 10 business days. I could solve it in 2 business days.

Moins