The Esplanade Hotel

“Great Hotel , friendky welcoming staff .”

My partner and I stayed at the Esplanade on a last-minute booking. When we arrived, the staff were all super friendly and upgraded us to a sea-view room as it was my birthday. The room was lovely, with tea and coffee facilities and a fridge. Great sea view. Lovely bed. The only downside was having … Plus

My partner and I stayed at the Esplanade on a last-minute booking. When we arrived, the staff were all super friendly and upgraded us to a sea-view room as it was my birthday. The room was lovely, with tea and coffee facilities and a fridge. Great sea view. Lovely bed. The only downside was having inconsiderate neighbors, slamming doors, and the walls are quite thin. The swimming area and sauna were an added bonus. We didn't have breakfast as we think the £25.00 per person was a bit steep, and we found a lovely cafe called The Set Cafe which did amazing food. Overall, the experience was amazing, and it's a lovely friendly hotel. We will return.

Moins

“Lovely location experience breakfast”

One night stay over, room clean. Breakfast £25 pp avoid go to Beach and eat there

“Bright and modern”

Third visit as part of an organised group. Very bright clean well appointed hotel. Lovely staff , most rooms are very acceptable , some have sea views. Food overall very good . Breakfast ok though the " hot food " tends to be rushed to the table before cereals/ fruit have been eaten. Poached eggs … Plus

Third visit as part of an organised group. Very bright clean well appointed hotel. Lovely staff , most rooms are very acceptable , some have sea views. Food overall very good . Breakfast ok though the " hot food " tends to be rushed to the table before cereals/ fruit have been eaten. Poached eggs were perfect. Great location for beach, surfing and walks though a bit out of town.

Moins

“Lack of stars not due to room or comfort but, lack of sleep and lack of solution by check in staff. Being woken at 5 am and 5.30”

We arrived on a very busy Saturday. The general area was heaving due to the amazing weather. Checked in quickly as we're already familiar with the hotel due to a previous visit. Our room 136 was great. Refrigerator kettle etc. Nice size room and food amenities. Usual shampoos conditioners etc in… Plus

We arrived on a very busy Saturday. The general area was heaving due to the amazing weather. Checked in quickly as we're already familiar with the hotel due to a previous visit. Our room 136 was great. Refrigerator kettle etc. Nice size room and food amenities. Usual shampoos conditioners etc in large sizes plus stuff for kids. Signage tells you about charges if you remove anything which is fair and transparent. The cleaning staff were all lovely. Lack of sleep on both nights due to children above waking us at 5 am jumping off beds , running up and down non stop. When I mentioned this to the check in staff she did an embarrassed "sorry". Nothing more. We used the jacuzzi and sauna. A little surprised that such young children were allowed in the jacuzzi. Possibly as young as 4 years old The general place is fine. Our first experience staying last year was better as we had a good sleep. Let me say the beds are very comfortable and BIG.....the rooms are clean and there was a balcony area should we have wanted to use it. Can't knock the bedrooms with a shower and bath. Whilst the hotel can't be responsible for the way the guests behave I do think that possibly a change of room could have been offered. The lady on duty was a trainee so possibly hadn't dealt with this type of thing before. First night was full to capacity the second was only a quarter full. The price at this time of year is good. The reason for the lack of stars is lack of sleep and lack of a solution. Otherwise we would recommend.

Moins