Molesworth Arms

“Good stay”

All in all was a good experience.room was good.staff spot on.just little things the shower head wouldn't stay up but otherwise great.

“A fairly good stay at the Molesworth”

We arrived at the Molesworth Arms Hotel last Monday, managed to get a parking space, checked in, paid then went to our room which was on the Ground Floor, close to the garages/car park and what I think was enclosed fridge's because I could hear the noise constantly but as we were staying 3 night's … Plus

We arrived at the Molesworth Arms Hotel last Monday, managed to get a parking space, checked in, paid then went to our room which was on the Ground Floor, close to the garages/car park and what I think was enclosed fridge's because I could hear the noise constantly but as we were staying 3 night's I got used to it. Our initial thought's were what a nice room. A large fan was available ( it was quite warm while we were there). Great size bed and what looked like an adequate bathroom with walk in shower. Next morning we went to breakfast and Claire (apologies if I have spelt your name incorrectly) advised that we had been overcharged the previous day and I mentioned that we were having dinner that night so she gave us a credit voucher. I mentioned that I was quite disappointed with the metal shelf unit in the shower which was covered in rust and was not good. Claire apologised and said she would get it looked at. I believe that Sharon did try to clean it but for the rest of our stay it remained an eyesore. Surely it would have been easy to replace....... When we got back to our room that evening our room had not been cleaned. My husband always turns the bed down to air and leaves it tidy. Well it remained like that. I went to reception and explained and the young lady said she would replenish our towels. I said just one bath, 1 hand and the floor towel would suffice. The young lady said that the cleaning staff had finished for the day but she would deal with it. This was done before we returned to our room. We had booked a table that night and our friends who live in Wadebridge joined us. Everything was going well then a couple turned up with a dog ( I know the hotel is dog friendly) but the dog started yapping every now and then which kind of spoilt our evening. Not everyone is a dog lover. Other hotels that we have stayed in have a separate area for them. I still do not agree with animals being near to where people are eating. The next morning at breakfast, Claire said that they had raised out room cleaning issue with the staff and they said that because we had not put the towels in the shower then that is why they had not been changed. Fair enough, but surely the floor towel should be changed every day.......also the bed should be remade unless the client has asked for it not to be. So, we did enjoy our stay, would we stay again - not sure. However, breakfast was excellent thanks to Sharon and Claire was really attentive too. Sorry for such a long review but please change that rusted wall rack in the bathroom.

Moins