Ac Hotel By Marriott Stockholm Ulriksdal

“My stay”

I loved this hotel, it was clean and very well presented. My room was a good size for me, again really clean, shower was good as you had two shower heads options. Staff were friendly! Great value too.

“Excellent”

Very well located less than a minute walk from the Ulriksdal train station which has very frequent fast commuter trains into Stockholm City with easy connections to all other public transport. Staff were pleasant and efficient. The room was fine providing a very good sleep. There are also buses jus… Plus

Very well located less than a minute walk from the Ulriksdal train station which has very frequent fast commuter trains into Stockholm City with easy connections to all other public transport. Staff were pleasant and efficient. The room was fine providing a very good sleep. There are also buses just outside the note too which were very convenient for direct routes to two of the royal palaces, Drottningholm and Ukriksdal in the opposite direction. Would recommend especially due to the excellent train connections.

Moins

“Average experience”

Too Long Didn’t Read / TLDR: This is a hotel just outside of Stockholm centre, with a quick train journey. It was OK. My usual practicals section; The windows in this hotel do not open as expected in a modern hotel. There is a full 5G signal on Tele2, and WiFi available in the room. The Good; … Plus

Too Long Didn’t Read / TLDR: This is a hotel just outside of Stockholm centre, with a quick train journey. It was OK. My usual practicals section; The windows in this hotel do not open as expected in a modern hotel. There is a full 5G signal on Tele2, and WiFi available in the room. The Good; 
The bed was large, and comfortable - but not so much the pillows (more on that below) The room was large, by Swedish hotel room standards at least in my experience. The bathroom was clean. 
The Not So Good: Check in staff weren’t trained well on Bonvoy status benefits unfortunately. I had to show the app to get basic member services arranged. This was especially cringeworthy for me, as I’m the sort of traveller that winces during the ‘thank you for being a bonvoy member’ script. If you check in when the bar is in full flow, it’s also additionally super loud and echo’y in the reception area, so its hard to make out what the check in staff are saying, which I'm sure adds to communication problems. The pillows in the room were those ones where one isn’t enough and two is too many. Too much in the room fixtures and fitting wise were tired - for a relatively new hotel, this is disappointing - the door handles for one, never quite worked properly and felt loose. The Weird: The Gym and Spa, whilst the website says the spa isn’t included, it sort of is, for 1 hour a day but for only one guest in the room. Very odd for a hotel to restrict the time in the gym, and if this isn’t the case and there is a fitness centre somewhere else in the hotel, it is badly communicated through the documentation you are given. There is no free breakfast amenity if you are platinum with Marriott, with the reason given as ‘the breakfast provider is an external business’. - but I could pay for it with my $10 per day credit - which felt oddly backwards to the previous statement. The mirror is opposite your head in bed to one side. With a table and chair in the way. So there’s not really a full length mirror in the room that is usable. Given the amount of space in the room, and lots of wall space to accommodate a mirror, this was an incredibly weird design choice. The shower controls are, frankly, baffling. In Summary: This hotel is somewhere between and 2 and a 3. In part because of the issues at check in, in part because the room was tired in places and not particularly well designed. It only gets towards a 3 because it is so close to the station. I don’t think I’ll return here to the hotel, unfortunately.

Moins